master 21501 soft head watercolor pen 36 colors 48 colors soft pen washable large capacity writing brush head drawing pen free shipping

1. This store has been in operation for ten years.Powerful merchants' stores3 yuan(Within one kilogram, except for Xinjiang, Tibet, and Hainan, for details, please contact customer service.

 2. All products can be issued invoices. If you need an invoice, please contact customer service and indicate the invoice details. The products are tax-exempt.VAT General Sales Tax InvoiceAdd 2 points, if neededSpecial invoicesPlease contact customer service first.Special invoices incur an additional 7 percent charge.

 3. The store defaults to shippingZTOBOTorPostal Service,JETOOCourier service; large orders available (Zhongtong, Aneng)Logistics, the delivery is only done to the doorstep; no lifting of furniture is provided. If you have specific requests for delivery upstairs, please contact customer service.

 4. Place your order before 3 PM, and weBasically sent out that dayIf there are special circumstances (such as temporary stock shortages or bad weather) that prevent delivery, we will leave a message on Wangwang explaining the reason, ensuring no delay in your use. For storing the store and items, please contact customer service.Free shipping.

The stickers on the factory casing are replaced irregularly, but the items remain the same. The patterns are shipped randomly. If you have any questions, please contact customer service.













Chu Hong

Buyer Guide

Dear friends, for a more pleasant collaboration, please take a few minutes to carefully read the following points:
 

1. All items in our store that have watermarks are photographed as they are, where what you see is what you get. The actual product is generally similar to the images; you pay for what you receive, with quality assurance, so please feel free to purchase with confidence.
 

2. Return, exchange, and replacement: Since the photos were taken in a studio, there may be differences in color compared to the images. There may also be minor variations due to factors such as screen resolution, monitor, and graphics card on each computer. This is normal! If the product packaging bag is damaged and affects secondary sales, no return or exchange will be provided.

3. Color difference issue: Due to individual perspectives and monitor issues, there will be a certain color difference between the actual product and the image. Just like when we take photos, the image appears brighter, while the real product is darker. Therefore, customers who care about color differences should consider carefully before taking the photo.

4. Review Issues: I attach great importance to every customer’s review and strive for perfect service. If you feel any dissatisfaction after receiving your item, please do not rush to leave a review right away. Contact the seller promptly to discuss the issue in detail, and we will definitely find a proper solution for you. Also, please provide a sincere review after the issue is resolved.

A. The return shipping costs for returns due to non-quality issues shall be borne by the buyer.
 

B. When returning or exchanging items, please ensure they are in the same packaging as before, and do not affect future sales, including packaging bags, etc.
 

C. Please sign for the goods in person upon receipt, and check that the items are undamaged before the delivery staff does so. If someone else signs for them or you discover damage after signing, we have the right not to accept your exchange or return request~!
 

Therefore, our store will not be responsible for anything that does not involve quality issues. If you return the goods without our permission, any loss or costs incurred will be borne by the buyer.

6. Size issues: Each item has specific measurements, and measurement methods vary from person to person. A deviation of about 2CM is normal. If you later blame the seller on the wrong size recommendation, we are very sorry, but we do not accept returns based on this reason.

7. Shipping issues: The courier companies we partner with generally arrive on schedule, but occasionally there may be a one or two day delay, especially during bad weather or legal holidays. Due to varying delivery times across locations, there may be no deliveries on weekends. Additionally, the quality of staff at different courier branches varies; some branches may have poor service or damage to packages, which are unexpected factors that sellers cannot predict. In any case, if you encounter any inconvenience, please contact us, and we will actively communicate with the courier companies to resolve the issue.

If you have any questions, please contact us; we will definitely help you resolve it!!