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About the picture

All images on TOPOT are taken from actual products. Due to differences in lighting and monitors, there may be some color differences. If you cannot accept color differences, please choose carefully to avoid transaction disputes. Such issues cannot be used as the basis for middle or negative evaluations or complaints. If you give a middle or negative evaluation due to such issues, we will appeal to Ali, and we ask for your understanding!

About Receiving Goods

Please check the products in front of the courier after receiving the goods. If there are any damage, please contact us immediately. If you do not check the products in front of the courier or if you do not report any problems within 24 hours, the return shipping fee will be at your own expense. Thank you for your understanding.

About shipping

We offer stock sale, and the shipping time is usually within 48 hours after payment (except for special events). If you haven't received the goods after 10 days, or if you have any questions about the products after receiving them, please contact our online customer service in time!

Customers in Jiangsu, Zhejiang, Fujian, and Luzhou generally receive their goods within 2 days after shipping.

For customers outside Jiangsu, Zhejiang, and Fujian, the delivery usually takes 3-4 days. Once the goods arrive, the courier company will notify you to pick up the parcel.

Please contact our online customer service to make up the freight difference if you are a customer in a remote area. If you do not make up the difference, please close the order and do not ship it. Thank you for your cooperation!

关于退款

7-day return policy without any reason, but you need to ensure that the returned goods have not been used and do not affect our resale. If the return is due to personal reasons (not product-related), the shipping fee will be at your own expense. Additionally, if the product returned after a long journey is damaged in transit or the packaging is no longer usable, we need to deduct the corresponding fees from you. We hope you understand!