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Size issue:The slippers are slightly smaller (for people with wide feet or who have trouble fitting into the shoes, it is recommended to choose one size larger). Please contact the customer service before purchasing.

Color difference issue:All the images are taken from the actual products. Due to the lighting and filter issues of the photography, there may be slight color differences in a very small number of cases.

Smell problem:This store is a direct manufacturer, and the new shoes sealed packaging may have a slight odor, which has nothing to do with the quality. Placing them in a cool and ventilated place will help the odor dissipate.

After-sales issues:If you receive any problems with the shoes after sale, please contact our customer service immediately to explain the situation, and we will arrange for processing. Feedback after the sale period is invalid.

Quality issues:If serious quality problems such as delamination or bottom breakage occur within seven days, the store will bear all costs for handling.

Exchange or Return Issue:Exchange due to reasons other than quality issues or wrongly shipped goods, the return shipping costs will be borne by the buyer.

 Small loose threads, minor stains, slight color differences, or slight glue odor are not considered quality issues and return shipping costs will be at the customer's expense.

Warm Tip: EVA material slippers should be avoided from high-temperature exposure, as prolonged high-temperature exposure can cause the shoes to deform.