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Buyer Instructions

Hey everyone,

Regarding the price

The marked price is already quite competitive and cost-effective. Please understand that reasonable price differences are caused by variations in product quality, sourcing channels, timing of purchases, quantity ordered, sales strategies, and service costs. We do not offer return or exchange services due to price issues. We recommend comparing prices from multiple sources before making a purchase.

quality issues

All products in our store undergo strict quality inspection by a dedicated shipping department before being shipped, ensuring the quality of the items reaching you.

To avoid any unforeseen factors during transportation, please open and inspect the package in front of the courier after receiving it, and sign for the delivery note only after confirming everything is correct.

Once the goods are signed for, it indicates that both parties agree without dispute regarding the appearance, quantity, and accessories of the goods.

If there are indeed quality issues with the item, please contact us within 48 hours after receiving it. We will ensure proper resolution for you. Please also confirm that the item has not been damaged by anyone, and that no washing or packaging labels have been damaged. The associated shipping costs will be covered by us.

Shipping issues

Generally, deliveries take 2–3 days, but the shipping speed varies depending on the city, especially in remote areas. Delays may occur due to bad weather or legal holidays. Additionally, the quality of staff at each delivery station varies; there may be cases where the staff have poor attitudes or packages are damaged, which are unexpected factors that sellers cannot predict.

In any case, if there are any issues, please contact us. We will actively communicate with the shipping company to resolve it.