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Please note when placing an order: Please note when placing an order: Our packaging paper boxes may fade if touched by hand, which is normal and does not affect the product. If customers are concerned, please be cautious when placing an order, and we do not support returns and exchanges for this reason!!!

1: Bamboo and Wooden Products differ from ordinary tableware, as they grow from the earth, with a strong sense of hospitality, allowing you to feel more...

Deeply enjoy the fun of food! Each bamboo and wood product is made from different parts of the tree and is hand-polished.

The texture, color, weight, and specifications of bamboo and wood products vary slightly, making each one unique.

Artwork of love, embrace it with your heart!

2: For the first time using bamboo or wood products, you can disinfect them in the ozone layer of a disinfection cabinet. If there is no ozone disinfection, you can soak them in warm salt water.

About an hour, then after normal cleaning, place it in a well-ventilated dry place to dry. Please note that it cannot be used.disinfection

Cabinets, microwaves, and any other high-temperature appliances should not be placed next to the stove, should not be exposed to direct sunlight, and should not be used in boiling water.

Boiled.

Bamboo and wood are natural materials that will necessarily exhibit variations in color and grain, each with its own unique characteristics.

as long asNo cracking, no blue change, no bug holes, no punctures are normal. Bamboo and wood may develop these characteristics due to environmental factors such as light exposure during growth.

There are still bambooThe color of wood itself varies, plus the differences in monitors, there may be slight differences. Friends who mind should be cautious.

Consider, this kind of noExchange or return is normal.

All products in our store are photographed with actual items, and we strive to maintain color consistency with the actual items. However, due to differences in monitors and color settings, color discrepancies may occur.

Brightness deviations and personal understanding of colors can vary, so the final color should be considered as the actual product.

All products in our store are generally shipped by STO Express, SF Express, YouSu Express, Best Express, and also by Dewang Logistics.

Logistics.The shipping fees usually quoted are correct. If you need to send the goods by logistics, you need to contact the customer service.

Due to the simultaneous sale of physical and online inventory, there are significant changes, and we kindly ask our customers for their understanding. If there are no stocks, we will inform you immediately.

Please contact us to replace or refund to you.