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◆1 Regarding the number of approvals, is mixed approvals supported? Are there any limits on the amount?

All products can be wholesaled based on the minimum order quantities specified on our website.

◆ Are the products listed on 2 in stock? What if there is a shortage?

All of our products are available immediately for sale. The items displayed on the page that allow you to make a purchase are in stock, so please feel free to buy. Due to the wide variety of products and high daily sales volume, there may be occasional cases where some items are not removed from the list promptly, resulting in shortages. We appreciate your understanding, and we will contact you by phone or Wangwang to resolve this issue.

◆Can customers choose styles or colors for Product 3?

Regarding styles and colors, since it is wholesale, the products are mixed in color when shipped from the factory. If you have specific requirements, please note the style or color in the remarks. We will try our best to fulfill your request, but it is inevitable that some items may be randomly distributed without the required color or style available in the warehouse. Please understand and tolerate this situation.

◆4: We have already made the payment. When can the shipment be made, and how long will it take to receive the goods?

Due to the high daily shipment volume of the company, we will ship items in the order of payment within 48 hours after payment. Shipping time may vary depending on distance, weather conditions, and the operational procedures of different courier services. Generally, items will arrive in Jiangsu, Zhejiang, and Shanghai within 1–2 days; in other regions, it will take about 3–5 days; for remote areas, it may take 4–7 days. Logistics outside the province usually takes 3–7 days. If you haven’t received the item after the specified period, please contact our after-sales department for inquiry. We will help you determine the cause and resolve the issue.

◆5 I don’t have Alipay, or I don’t know how to use it. Is bank transfer possible?

If you do not have an Alipay account, you can first order the goods and then contact our customer service to proceed with the bank transfer. After the payment is made, be sure to inform our customer service to avoid sending too much money, which might prevent us from seeing your transfer in time and delaying your shipment. Once we confirm the amount, we will arrange the list of goods you need from the warehouse.