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The products in this store support single-item wholesale and mixed orders.

Mixed orders: Starting from 100 yuan per batch (Mixed orders can increase the variety of your products and also facilitate capital turnover)

The products in this store offer a wide variety of styles, innovative combinations, and rich colors. Each item comes in multiple shades; please purchase the products with specified colors.

Customers can visit this store to select the products and quantities they need, and then make the payment (if there are any questions about product details, please contact customer service).

After payment, we will arrange the goods according to the list uploaded by the customer. If any product is out of stock during the ordering process, customer service will contact the customer to ask if they would like to receive a replacement or a refund for that specific product.

The goods have been checked, sealed, and prepared. They will be shipped according to the delivery method selected by the customer. Normal delivery time is approximately 2 working days (in case of holidays, events, or other special circumstances, delivery may be delayed by several working days; customer service will contact the customer to provide details).

After shipping the goods, we will leave a message on Wangwang to inform the customer of the shipment reference number.

Please check the list and the goods promptly after the customer receives the items.

Most of the products in this store are available for customization, and the types of customization include (printing, mold customization).

1. The customized printing process is as follows:

Select products → Make payment → Provide requirements along with high-resolution images → Create renderings → Get client confirmation → Factory produces the goods → Pack and ship

2. The mold manufacturing and customization process is as follows:

Send a high-definition 3D image or source file → then create a clay sample (about 15-20 days) → once the clay sample is ready and the client confirms it is correct, proceed with mass production (also about 15-20 days) (for specific costs or questions, please contact customer service).

Custom products cannot be returned or exchanged due to non-quality issues.

The default shipping method we use is Baisi Express. The product prices do not include shipping fees, delivery costs, or taxes (these three items must be paid by the customer). All products in the store are available immediately for sale, and the items displayed on the page that can be ordered are in stock. Please feel free to purchase. Due to the wide variety of products and high daily sales volume, there may be occasional situations where certain items are not promptly removed from the list, resulting in shortages. We apologize for this and will contact you via phone or WeChat to resolve the issue.

If any issues arise with the product, please contact the customer promptly for assistance. The store's products offer a 7-day exchange service, provided that the item does not affect our secondary sales. Shipping costs for non-quality issues must be borne by the buyer.

All product photos are taken with the item in its actual condition. Due to differences in lighting and monitors, color variations may occur; such issues are not considered quality problems. Please refer to the actual item received. As the product is updated or improved in quality, some changes in configuration, color, and style may occur without notice. Please rely on the actual item received.

The prices of products in the store are based on the settlement price of the day. Product prices will decrease due to rising raw materials, and no additional notice will be given.

If there is no shipping record or you do not receive the goods 10 days after the payment, please call for inquiry or contact Wangwang customer service to avoid any issues. The transaction ends once the customer receives the goods.

If the customer has any questions regarding the delivery, they can contact the customer service agent they consulted during the purchase process to help resolve the after-sales issues more effectively.

The customer should check the quantity and quality within 3 days of receiving the goods. If any issues arise, please contact customer service immediately for resolution. If there are no objections after 3 days of receipt, the transaction is considered complete. For returns due to "subjective dissatisfaction" or "desired qualities not met as imagined," the shipping cost shall be borne by the buyer. Before shipment

We will carefully inspect the professional packaging. If damage or quality issues occur during transportation, and returns are required, the shipping cost will be borne by the buyer! (In case of damage during transportation, the buyer can file a claim with the logistics company.)

Please do not return products that are not from our company, to avoid any inconvenience when they are sent back to you.

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