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A company specializing in the production and sales of colored plastic staples, nickel-plated staples, colored wood screws, picture pins, thick staples, stainless steel staples, and non-standard staples. The company is located in Wuyi, known as the "Hometown of Hot Springs," adjacent to Yiwu Small Commodities Market, benefiting from unique natural advantages. The factory adheres to the business principle of "customer first, service first, reputation first" and employs the work spirit of "integrity, pragmatism, perseverance, and progress."

Note: The price is for bulk shipment of products in mixed colors. If you need single-color items, please indicate the color. If packaging is required, please contact customer service. Thank you.

Our products support various packaging methods

Services:

We hope your shopping on our online store is enjoyable. Regarding any quality issues with the products, we have carefully checked each item before shipping, and there may be some oversights. If you have any dissatisfaction, please contact us immediately via Wangwang!

Return and exchange policy: (Precedence notice: Special customized products are not eligible for the 7-day no-reason return and exchange service. Customized products require a certain production cycle, and no 7-day return and exchange service is provided.)

1: All products have handcrafted dimensions, and there is inevitably an error of 2 to 5 millimeters due to manual measurement—this is unavoidable.

Due to the fact that manufacturers may alter product packaging and certain data without any prior notice, we cannot guarantee that the goods received by customers will be exactly consistent with the store’s images and attached instructions. We can only ensure that they are genuine original products! These cannot serve as grounds for returns, exchanges, negative reviews, or complaints.

2: What should I do if the received product has quality issues?
Answer: Our store is responsible for the return shipping fees. If you wish to return the item (customers who do not accept our exchange service), each person will cover the shipping fee once, along with all subsequent postage costs (within 7 days of delivery). If the buyer gives a mediocre or negative review, we refuse to provide any warranty. Any issues can be resolved through negotiation with the shop owner. Mediocre or negative reviews do not resolve any problems.

3: Reminder on delivery receipt issues: When receiving packages, be sure to check the packaging. Delivery staff vary in quality, and this issue applies to all deliveries. We can only take precautions ourselves. If you want a colleague or security guard to sign for you, communicate in advance. Once signed for, it means you have agreed to receive it. If problems arise later, claiming compensation from the delivery company will not be accepted! Our products are packaged with protective packaging and tape. In general, if goods are lost or damaged, the delivery company will reseal them with tape. If you notice such situations, please inspect the package carefully before signing for it. My product packaging is designed to protect against shock and pressure, but it is still possible that rough handling during delivery may cause damage. Please ensure that the person signing for the package opens the package and verifies its condition before signing. If any issues are found, ask the delivery company to provide proof or refuse to sign and give me your phone number. Once the buyer signs for the package, it indicates that the goods are intact—this is a common practice.

Question: Do your products come with a warranty?
Answer: The products we sell all have a certain warranty period, and any quality issues with the items during this period can be covered under the warranty.
If any quality issues occur within 7 days of receiving the item, the seller will cover the return shipping costs. If it exceeds 15 days, the buyer will bear the return shipping costs!

Question: Is there any color variation in the product images?
Answer: Color variation in online shopping is inevitable. We check the colors based on the actual products in every photo, but color variations can occur under different lighting conditions and monitor settings. Buyers who cannot accept any color variation should consider purchasing carefully. Such issues are not considered quality problems and cannot be used as grounds for negative reviews, complaints, or returns.

Question: How to choose the right product?
Answer: Please have the buyer carefully review the product size table and descriptions. If unsure, it is best to consult the shopkeeper first, which will help avoid buying the wrong item. However, the final confirmation remains the buyer’s responsibility. Everyone has different requirements, and any return shipping fees due to an unsuitable recommended size shall be borne by the buyer.

Question: Can I exchange or return items that I don’t like because they don’t fit?

Answer: We strive to provide you with 100% satisfactory products. We offer a 7-day unconditional return and exchange service. If you find that the item does not meet your needs or for any other reason, you can return or exchange it without affecting our sales. Of course, the cost of returning or exchanging the item is on you.

Question: Who is responsible for the shipping costs incurred during returns and exchanges?
Answer: 1: The return shipping fees due to non-quality issues are the buyer’s responsibility.

II: If quality issues occur within 7 days of receiving the item, the seller will cover the return shipping costs. If it is more than 7 days (within the warranty period), the buyer will bear the return shipping costs!
The return shipping fees for products with free shipping due to non-quality issues are also the responsibility of the buyer (for free-shipping products, the seller only pays the shipping cost, which is the final price of the item).

Question: Who is responsible for damaged goods during transportation?

Answer: Please open the package together with the courier when it arrives by delivery. If there is any damage, refuse to accept it or ask the courier to provide a inspection report. In case of special circumstances, please contact us promptly so we can resend it to you. Any damage before signature acceptance is our responsibility. If issues are found after signing for delivery and liability cannot be determined, the courier will not claim damage during transportation. Therefore, according to general trading rules, the moment the buyer signs for delivery indicates that the goods are intact and error-free.

Question: How to proceed with a replacement order?

Answer: Please contact the shopkeeper directly.

Question: How can I check the delivery status of express deliveries?
Answer: Please go to “My Taobao -> Items I Have Purchased” for my order #1688, find the shipping company name and tracking number, and then enter the number on the shipping company’s website to check it out.

Question: What should I do if the package still hasn’t arrived after a long time?

Answer: Please contact the shopkeeper directly, or provide the shipping company and tracking number, and we will help you check the details as soon as possible.