===== About the Product =====
1. Our store promises that the products sold by our store are 100% photographed in real life. Due to the reasons of shooting angles and lighting, there may be some natural color differences, but they do not affect the overall appearance. Please refer to the actual goods. Please pay attention to each buyer.
2. The products of our store are all measured manually, and there may be some errors. Buyers who are concerned should be cautious when ordering. Please carefully check the dimensions before placing an order to avoid mistakes and any inconvenience to you!
3. There are no 100% perfect products in the world, and some products may have some minor flaws, but they do not affect the use of the product or its overall beauty. Perfectionists should be cautious.
4. Please understand the product thoroughly before placing an order. If you have any questions, you can contact the customer service for consultation. Color difference and size issues will not be the basis for negative feedback.
===== About Customization ======
Customization available, logo printing (laser engraving on stainless steel products) is available at an additional cost. For details, please consult our customer service.
===== About Shipping ======
The delivery period is 1-10 days. If there is stock available, the order can be shipped the same day. Normal shipping is available on Saturdays and Sundays. Generally, no shipping is available on national holidays, which will be rescheduled for a unified shipment after the holiday. The specific timing will depend on the quantity and type of products in the order. If you have any questions, you can contact our customer service. Before the product is sent out, we will conduct strict quality checks. However, scratches between products are unavoidable. Some minor friction may occur during the inventory and transportation process. While we are trying to avoid these, we also hope for your understanding.
===== About Transportation ======
For small or low-value products/samples, we use express delivery for transportation. For large or bulky products, we use logistics or freight transportation, selecting the method based on the actual situation.
The default shipping fee calculation method for our store is based on the express delivery template. If you need to use logistics or freight services, please contact our customer service to modify the price after placing your order.
If you have any special requirements, you can contact the customer service.
===== About Receiving Goods ======
Please check the product(s) upon receipt and sign for them only after inspection. If you find any obvious damage to the packaging or internal products, you may refuse to sign and contact us for processing!
===== About After-sales Service =====
If the buyer finds any quality issues with the product after receiving it, please contact our company immediately to discuss the options of exchange or replacement.