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【关于发货】
All full-box goods ordered before 15:00 will be shipped that day; orders placed after 14:00 will be shipped the next day. If for some special reason we are unable to ship on time, we will notify the buyer immediately and ask for their understanding. Thank you very much for your patience! To ensure that our buyers receive the goods they are satisfied with, we carefully check for any damage before packing and sending them out. Please rest assured. For buyers with special requirements, please inform us in advance. We ship by courier and logistics. If the parcel is returned due to errors in the buyer's information (such as incorrect addresses, contact details, or where the courier cannot reach), the cost will be borne by the buyer.

【关于退换货】
1. For goods worth less than 300 yuan, please count the quantity in person with the transportation company staff when receiving the goods. If there are any missing items, please have the transportation company staff sign to confirm. We will compensate for the missing parts by finding the shipping company and compensating you.
For goods worth over 200-300 yuan, please inform us within 24 hours after signing for any missing quantities. We will cooperate with you to verify the quantity and do our best to resolve the issue. If you have not counted the goods or have not informed us of the missing quantity in time, it will be considered that the quantity is correct. Additionally, due to the large daily shipment volume, each item may be sold out at any time. If a shortage of goods is caused by inventory shortage, we will refund you, or we will send them together with your next order, but we will not send them separately.

【Damaged】
The responsibility for damage caused by transportation will not be borne by our company (it is recommended to choose logistics companies like DEBON, JAC, and TINTIANHUAYU with insurance). However, we have an obligation to do our utmost to assist our clients in resolving this issue. Our company will use better quality cardboard boxes, add cushioning, and stack compactly to avoid damage. Please (or the person who receives the goods on your behalf) must inspect the quantity and appearance of the goods together with the courier (this is your right). If the quantity is incorrect or the appearance is damaged, please have the courier sign to confirm.

【问题】
1. If the courier refuses to open the package together to inspect it, the solution is to keep the delivery receipt until you have completed the inspection and then return it to the courier.
2. Solution for courier refusing to sign to confirm the missing quantity: Just remember his phone number and name.
Please read the above content carefully, it is very important for you. If you cannot perform the above actions, we will be very sorry for any problems that may arise, and we will be unable to help.

【关于换货】
Return and Exchange Policy: If the product itself suffers from quality issues leading to the loss of its intended functions, we will process a return or refund. Please ensure that the product weighs at least 3-5 kilograms or is worth 100 yuan, and return it via regular mail or standard logistics. We do not accept courier services with payment on delivery, such as DEYANG, JIAJIE, TIANDIHUAYU, etc. Please include a return list with the reason for the return in the packaging of the returned goods. (Most problems can be easily repaired by yourself.) For reasons such as poor sales or not as good as expected, which are not due to quality issues of the product itself, we generally do not provide returns and exchanges. If you need to return, please do so within the product and packaging are intact, and we will discount the return based on the length of time. If the return is made within 24 hours, the shipping fee is not discounted, and if it is made within 7 days, there is an 80% discount, and if it is made after 7 days, there is a 70% discount on the return.

【关于产品质量】
All products are subject to multiple inspections during production, after production, and before shipment, only after passing these inspections will they be shipped. However, due to various uncertain factors, the loss of product functionality may occur. Our company can only guarantee a 98% pass rate, with the remaining 2% falling within the scope of exemptions.

【图片与实物】
90% of the product images are self-taken, which can more truly reflect the actual product itself. However, due to factors such as lighting and shooting skills, there may be slight differences between the images and the actual products. Factors such as market changes may lead to adjustments to the product and packaging colors, packaging methods by the factory. Please refer to the actual product for accuracy. Most of the other products are also copied from the official website images, so there will definitely be some individual details or color differences. Those who are strict can contact our customer service to view the actual product video.

【Other Notes】
We are not crafts, not art, not electrical appliances, but ordinary small commodities. If you are strict with the product, please turn around elegantly and walk around gracefully.

【关于运输】
Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle scheduling, and traffic conditions. The estimated transportation time we provide is for reference only and is not part of the contract. It is also not a reason for returning the goods.

Please read the above terms carefully, they will take effect from the time of your order. If you have any questions or objections, please confirm with our staff before placing your order.