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Regarding transportation: Due to the fragility of glass products, we generally use logistics as the main mode of transport (except where the customer specifically states otherwise), with freight collected upon delivery.

    About damage: All glass products are fragile and we do not guarantee against breakage. Generally, we recommend that you use wooden crates which cost 10 yuan each. If there is any damage after using wooden crates, please contact us within 24 hours after receiving the goods and send us the damaged photos. We will handle the situation accordingly. If there is any damage during the logistics, please contact us immediately. The store will deal with the situation according to the actual situation. (This does not include the cost of delivery or transportation.)