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01 Color Difference Instructions
Color variations and differences in colors caused by variations in the background, lighting, and monitor resolution may occur due to the different settings. These are beyond control and not considered quality issues. The product should be judged based on the actual item. Those who are sensitive to color variations and minor defects should carefully consider before deciding to order.
02 Regarding Shipping:
After the buyer makes the order and pays, we will ship the goods within 72 hours. Generally, for items in stock, if ordered and paid within 4 PM on the same day, the goods will be dispatched that day (except on Sundays). In case of shortages, we will contact you by phone or WeChat. During shipping, a dedicated packing staff will verify the delivery list and the items, sign the list after confirmation, and then pack the goods and send them out.
03 Regarding Signing for Delivery:
Please ensure that you sign for the goods in person when they arrive. If it is signed for by family, friends, or a security guard, it will be considered as your signature. Please open and inspect the goods on the spot before signing. If any damage occurs during transportation, please verify with the delivery personnel directly to claim compensation or refuse to sign for the goods.
04 Regarding After-sales Service:
If there are any quality issues within three days from the date of receipt, please contact us promptly. We will provide a response regarding return or exchange, and we will no longer accept such requests after that period. If the quality is satisfactory, no return or exchange will be accepted. Reasons such as personal preference, significant differences from the image, dissatisfaction, or not being as good as expected are subjective factors, and the purchased product is not eligible for return or exchange.