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Product Name: Fleece Rabbit Ears

Product dimensions: 30*13 cm (measured by hand; there may be slight errors. Please refer to the actual item received).

Packaging quantity: 600 pieces per box

Packaging: 12 pieces per pack

Note: The listed prices of all products in this store do not include invoices. If an invoice is required, an additional tax fee will apply. For details, please contact customer service!

Wholesale Instructions

1. Regarding shipping:

1. Orders will be shipped within 48 hours after payment is received; if shipment cannot be completed promptly due to special reasons, we will contact the buyer immediately to resolve the issue. We apologize for any inconvenience and thank you very much.

2. The couriers we partner with are YTO and Huitong. (If a specific courier is required, additional shipping fees will apply.) Shipping costs vary by region; for details, please contact customer service. If you need to arrange logistics, contact customer service to adjust the shipping fee. All logistics fees are prepaid.

II. Regarding Delivery

Please carefully check the surrounding area of the box when receiving it. If you notice severe deformation or damage to the outer box, broken or missing sealing tape, incomplete sealing adhesive, or clear signs of opening or unpacking, please unpack and inspect the goods in person! If there is any shortage or damage, do not take the goods away yet. Contact us at the freight station for negotiation; otherwise, after signing for the delivery, it will be considered accepted without any issues.

III. Regarding Returns and Exchanges

1. Exchange or return if there is no quality issue;

If the buyer needs to return the product due to personal reasons, due to the damage caused by the return shipping, a 20% discount on the original price will be applied for a refund. We do not offer returns or exchanges without quality issues after more than 1 month. If there is no other option, please contact our customer service. Note: (The buyer is responsible for the return shipping costs. For items with free shipping, we will charge the shipping cost at the time of delivery)

2. Returns and exchanges due to quality issues:

For long-term orders, wear and tear on products can be accumulated, and a uniform exchange/return is available.

3. Damage to the goods during transportation:

Please ensure the packaging is inspected before receiving the goods in front of the logistics or delivery staff. The cardboard box is elastic, while the plastic toys are not, so there may be cases where the outer box remains intact but the contents are damaged. Please verify the items before signing for delivery. A 5% damage to the product is within normal limits; the buyer can accumulate 200 yuan and then cover the shipping cost (only the shipping fee is reimbursed for courier deliveries) to offset the next payment. The transportation is handled by a third-party logistics company, which is beyond our control. Shipping time is affected by factors such as weather, vehicle arrangements, and traffic conditions, and cannot be used as a reason for return.