Pre-sale and After-sale

◇ About the Products: Most of the products come with brand labels. If you have any concerns, please be cautious when making a purchase. We support large-quantity orders with OEM services and welcome customizations. This product is only available in English and does not have a Chinese version. It is only suitable for cross-border buyers. Domestic consumers are advised to be cautious when purchasing this product. Before purchasing, you can contact customer service to confirm the details. Thank you for your understanding! (Due to the style and music used for product allocation, playing Chinese songs may result in dissonance or distortion, which may affect the sound quality).

◇ About the Order and Payment: After submitting your order, please contact our customer service to confirm whether the product inventory is sufficient and to discuss the shipping arrangements before making the payment. Due to the large volume of shipments, it is possible that hundreds or even thousands of pieces of stock may be sold out on the same day, leading to insufficient replenishment. Please understand this situation, and confirming the order before payment can help avoid delaying your valuable shipping time;

About Receiving Goods: Please check the outer box for sealing before signing, confirm the number of machines, the correctness of the product and packaging, and then sign the receipt of goods. If there are no problems, sign after receiving; if there are any problems, refuse to accept.

◇ About after-sales service: This product does not support a seven-day no-reason return policy. If there are special circumstances, please confirm with the customer service before purchasing. If there are any defects after signing, only exchange or replacement parts can be made through exchange or replacement parts for self-repair. If there are product problems within seven days, the shipping cost for re-delivery will be borne by the seller, and the other shipping costs will be uniformly borne by the buyer. Please confirm before paying for the goods, and supporting the product is deemed to agree to this clause. Thank you for your understanding;

◇ Regarding invoices: Since this product is only suitable for export and not for domestic use, the price is by default exempt from tax. Please understand that domestic buyers who need an invoice should contact customer service to confirm.

◇ About the Product: Due to continuous optimization and upgrades of the products, accessories, and packaging, we strive to make the products better and better. Therefore, the content of the images may not be updated in time, which may lead to differences in details between the received products and the images. If the customer has high requirements for the product, it is best to confirm the details with the customer service before purchasing.