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About Color Difference

Due to the differences in lighting, monitor color differences, and personal color perceptions, some physical items may have color differences from the photos. If you cannot accept this, please purchase carefully. The final color will be determined by the actual goods. Thank you for your understanding!

About the size

Handcrafted measurements may have an error of 1-3cm, so please be cautious when purchasing if you cannot accept such errors. Regarding delivery...

To ensure that our dear customers receive their items in perfect condition, we remind you to carefully inspect the packaging upon signing for your courier delivery. Please note if there are any signs of tampering or opening! We also remind you to personally inspect your parcel with the courier upon receipt.

7-day return and exchange policy: We will bear the postage for returns or exchanges due to quality issues. Customized items are not eligible for returns, please carefully consider your purchase!!!

All prices of our goods are ex-tax and include VAT if you require a tax invoice. For more information, please consult our customer service.

1. We sell inflatable balloons that need to be inflated by the customer themselves. The product shipping fee is only a reference. Please contact the customer service to modify the shipping fee after submitting the order.

2. Due to the special nature of balloons, the average loss rate of domestic balloons is about 5%, so please order spare balloons according to the loss rate. Please check the quantity of goods in time after receiving the goods, and if it exceeds 3 days, we will not give processing. Please check in time, thank you for your cooperation!

3. When inflated the balloon with aluminum film, it should be done slowly. You can use an air pump to inflate it to 90%, and then blow it with a straw to facilitate controlling the amount of air, to avoid bursting. If there is a situation where the two layers of aluminum foil stick together, stop inflating and gently pull the two layers apart before continuing, otherwise it is easy to damage the balloon.

4. Shipping Instructions: Our factory can ship the goods using different express delivery methods as per the customer's requirements. However, the factory will not bear the costs of transporting the goods. The buyer is responsible for these costs.

5. Note on invoicing: All prices of our products are ex-tax, and additional tax points will be added for invoicing. Please consult our customer service for more details!

Note: Due to the fact that the balloons are counted by hand, there may be a certain deviation in the quantity, which is within the normal range of losses. Please be cautious when making a purchase.