cross-border amazon pet supplies dog practical scarf triangle collar pet triangular baby bibs 跨境亚马逊宠物用品狗狗实用领巾猫咪三角形项圈宠物三角口水巾

Tax will be added separately for invoicing; please consult customer service for details!

1. Wholesale Instructions

1. Our company supports mixed orders, which not only enriches your products but also prevents capital accumulation, and business will become more successful.

2. Wholesale terms: Orders must start from 200 yuan.

3. If the product has multiple colors, you cannot select a specific color; we will evenly distribute them during shipping and try to provide you with the most popular color option.

4. Sample policy: The samples must be purchased at 3 times the wholesale price, and the difference in price between the samples and future purchases will be refunded.

2. Transaction Process

1. Customers select products, place orders, and make payments (if you have any questions about product information or other details, please contact customer service).

2. After receiving the payment, the goods will be prepared according to the customer's requirements. In case any product is out of stock, we will contact the customer to inquire about alternative options such as different colors or a refund for a single product.

3. The goods will be checked and sealed, and shipped in about 72 hours according to the method selected by the customer; however, shipping may be delayed due to holidays, events, or other circumstances.

4. After shipment, we will send messages via SMS or Alipay Wangwang to inform the customer and provide the shipping reference number.

III. Payment Methods

1. We recommend that buyers place orders on the Alibaba platform as much as possible.

4. Shipping costs and invoice details

1. All product prices do not include shipping fees or delivery costs (these two items must be paid by the customer). The customer can choose between logistics and express delivery methods for shipment.

2. If an invoice is required, please contact customer service and provide the invoice details (company name, tax ID, address, phone number, bank name, and account number) accurately to the customer service staff. If there are no invoice details, we will not issue an invoice by default, and self-messages from buyers are not supported (for details, please consult customer service).

5. Transportation Instructions

1. There are three delivery methods: express delivery, regular shipping, and formal logistics.

The prices of all products do not include shipping fees or freight charges. To save on shipping costs and speed up delivery, direct shipment methods are typically used. We also support transportation services from Jiji, Debon, Yuancheng, Aneng, Huayu Logistics, etc. (If a specific carrier is required, please contact customer service—we will arrange it for you).

2. Shipping Time: Due to the high volume of orders, we need to receive your order at the warehouse first, then prepare and pack the items for you. We typically ship within 72 hours. Therefore, please don’t worry; we will arrange the shipment for you as soon as possible.

6. After-sales Service

1. The attached product images are for reference only. In case of updates or quality improvements, any changes in specifications, colors, or styles will not be notified in advance. All orders shall be based on the actual products.

2. Regarding the handling of defective products?

The company is fully responsible for the products sold. We will also make every effort to ensure the satisfaction of customers by checking and verifying the product packaging. We will also seek cooperation with reputable logistics companies and maintain good communication to guarantee the safe delivery of goods. Guarantee the safe delivery of goods.

3. Issues such as minor product defects or delamination will be resolved through good communication and after-sales service with you.

4. If accessories are needed, they will be sent as a supplement during the next order. If the product is returned, the shipping cost will be borne by the buyer. Adhering to the principle of mutual benefit, we believe the company will strive to earn your trust. We look forward to developing together with our customers.

Since it is wholesale, the quantity shipped is very large, and it is impossible to check every item for minor defects. Potential issues may include wrong products sent, quality problems with the items, damaged packaging, damage during transportation, or minor defects in the products.

5. If you have any questions after receiving the product, please contact your customer service. They will handle after-sales services for you more effectively.

6. If we deliver the goods promptly, we shall not bear any responsibility or compensation for any losses caused by delays in the freight company’s delivery or other reasons.

7. The customer must verify the quantity and quality of the goods within 3 days of receipt. If any issues arise, they must promptly inform customer service for resolution. If there are no objections within 3 days of delivery, it is considered that there are no problems with this partnership, and the transaction is finalized. Returns will not be accepted if the customer is dissatisfied subjectively or claims a quality issue when none exists. The professional packaging is carefully inspected before shipment.

8. Please contact our customer service before returning the product to confirm the product category and quantity. If you return the product without any notice, we will not process it. The returned product must be in its original packaging, and you are responsible for any damage; if the product is damaged upon return, we will not provide a refund.

9. Please do not return products not from this company, to avoid any inconvenience during the return process. If there are quality issues with the product and a warranty card is available, follow the warranty terms specified on the card.

10. All attached product photos are taken on real items. Due to differences in lighting and monitors, color variations may occur. Such issues are not considered product quality problems; the colors shall be based on the actual item received. If product information is not updated promptly due to upgrades or quality improvements, no notice will be given, and the actual item received will prevail.

1.1. Due to the product being too long or made of soft material, it may bend during packaging, but this does not affect normal use and is not considered a quality issue. Wrinkles and bending may occur during transportation, but these do not impact the product’s functionality, and therefore are not within after-sales scope.

12. All product prices are based on the settlement price of the day; product prices will be adjusted downward due to rising raw materials costs, without prior notice.

3. If the goods are not received 10 days after payment, please call for inquiry to avoid any issues.

4. If you have any questions after receiving the product, please contact the customer service agent you consulted when purchasing it to handle the after-sales issue.