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Naughty Ape Pinch Music Factory 1yr.
Contacts yangyang Chat
Mobile 86-19822855881
E-mail 492984050@qq.com
WeChat 19822855881
【Shipping】
1. In stock items: If orders and payments are made before 16:00, delivery can be made on the same day. For orders and payments made after 16:00, delivery will occur the next day.
2. If there is no in-stock item, customer service will inform you in advance. You can place the order only after confirming the shipping time. If you need urgent delivery on the same day, please contact customer service. For custom orders with large quantities, please negotiate the price and delivery timeline before placing the order.
3. The factory defaults to Yuantong Express. After the customer places an order, our customer service will fill in the shipping fee. If there are special requirements for the delivery, please inform the customer service before placing the order.
[After-Sales Service]
1. Once the customer receives the product and discovers quality issues, please take photos as evidence and contact our factory's customer service. The customer service will handle the situation based on the photos and the customer’s description, and will arrange a return or replacement according to the actual circumstances. We hope for mutual understanding.
2. For no-reason returns, the shipping cost to return to our factory shall be borne by the customer. For returns due to quality issues, the shipping cost shall be covered by our factory.
3. Our factory does not support pay-at-delivery for shipping fees, as the pay-at-delivery charges are quite high. For details on how the refund amount will be calculated, please contact customer service. Thank you for your support!
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