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Our company is dedicated to the research and development, production, and sales of pet plastic products. We mainly sell pet cleaning supplies, daily necessities, pet lead ropes, and pet toys, etc. We are a comprehensive pet supplies supplier and provide one-stop wholesale pet products. We also support services such as cross-border platform distribution.
The default shipping method for our store is either ZTO or YTO Express. If you need to use another courier service, please let us know in advance. We support local pickup if you can come to our store in person. For remote areas, we can send by logistics. For orders with a total amount reaching a certain threshold at our Yiwu address, we can provide home delivery service. Orders will be arranged for shipment within 48 hours after payment.
About after-sales service: 1. We support a 7-day no-reason return policy. Please be aware that orders that exceed this time frame cannot be processed for after-sales service.
2. Due to the high operating costs of our company, including the issue of labor costs and delivery costs, if there are any returns for orders with free shipping, a 15%-20% deduction will be made from the total order value. Placing an order is considered as accepting this policy.
3. Thank you for choosing to cooperate with us. To ensure smooth cooperation in the future and reduce conflicts, please read the announcement carefully.