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1. Our products are not mass-produced, and we kindly ask you not to expect too much from the product surface. The products are made one by one by our employees. However, we guarantee that while maintaining low profits, we will also ensure good quality control, which is our commitment to you.
2. Each product will be inspected before shipment! However, it is inevitable that there may still be poor conditions when the product reaches the customer's hands. We promise: we can exchange or return if there are quality problems. Our profits have been controlled to a very low level, focusing on volume, and we cannot afford the hassle of repeated postage (this is not Taobao). If there are any poor quality,Please take good care of it. When you have accumulated a certain number, please return it to us.Regarding the postage for returns and exchanges, we will bear the cost within 7 days, and after 7 days, each party will bear their own postage.Return shipping fees will be charged according to our standard, and by placing an order you agree to this.Not according to the standard you pay for express delivery! For customers who cooperate, during the cooperation period (essentially monthly purchases), the postage will be borne by us.
We refuse to accept collect shipments. Thank you for your cooperation!
This explanation is for customers who have not signed a contract.
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