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Please note that by purchasing this product, you agree to the terms and conditions.

Color difference problem
Color differences have always been a challenge that cannot be avoided in online shopping. The color differences in wood itself, as well as the camera, lighting, and display, all contribute to the color difference between the images and the actual products. In pursuit of natural beauty, the product images we provide are shot by our photographer using a single-lens reflex camera under ordinary lighting conditions, and the images are not embellished. If you have any questions or are unclear, please feel free to consult us.

Scratch problem
The shop promises that all goods are selected from high-quality materials, so some may have uneven wood grain colors and tiny cracks, which will not affect the wearing of the products. If you are not clear about the material of the goods and are too demanding for perfection, please contact our customer service before purchasing to communicate with us. If you cannot accept minor imperfections, please be cautious when making a purchase. If you have any unanswered questions or are unclear, please do not remain silent and consult us.

Counterfeit goods problem

The shop promises that all goods are selected from genuine materials. If the buyer believes that our goods are fake, please provide relevant proof. We do not accept any form of 'friend identification' or subjective 'belief' as reasons for negative reviews. If you have any questions, please consult us.

Returned Goods Issue
Mu Ran Crafts, Contact Phone: Mu Ran.

Signature Instructions
Our store uses default delivery. If you need other delivery services, please contact our customer service. Please inspect the goods before signing for the courier to be present. Before opening the package, please check if the outer packaging is damaged! If you find any quality issues or quantity discrepancies with the goods, please contact us and refuse to sign. Signing the receipt will be considered as you deem the goods to be undamaged in appearance. (Receiving by the guard, colleagues, or family members is considered the same as receiving by the person themselves). If you find any problems, please refuse to accept it on the spot and ask the courier company to provide proof. If you sign after receiving and tell us about the quantity discrepancy or damage to the goods, we will not be responsible.