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1. Regarding invoices: The prices of our products are tax-free. If an invoice is required, additional tax will be added. For details, please contact customer service.
2. Regarding quality: Ceramic products are handmade, and minor black spots, uneven surfaces, glaze holes, and similar manufacturing defects may occur. These are normal phenomena and not considered quality issues that warrant returns or exchanges. Tableware is not a work of art, so perfection cannot be guaranteed. Please be cautious if you have specific concerns;
3. Regarding inspection: Ceramics are fragile products. If any damage is found within 48 hours of delivery, please contact customer service. A replacement product or refund may be provided, or it can be sent in a future order. If more than 48 hours have passed and the responsibility cannot be determined, please handle the situation accordingly.