Frequently Asked Questions

Q1 What are your payment terms?
A Usually, our payment terms are 50% deposit before production and the balance of 50% before shipment. We also accept wire transfer, Alibaba Trade Guarantee, Western Union, PayPal, escrow, etc.
The second quarter What is your production cycle?
A We hold all product inventory, and if you order our products, we will arrange shipping within 2 days after payment. We can produce products according to your requirements, which usually takes about 30-35 working days.
Q3 Can you accept private labels?
A  Certainly, we can label your products for you. We can offer FBA shipping services for Amazon sellers.
Q4 How can I get a sample?
A  We can offer you free samples for your test. Please don't hesitate to discuss more details with us.
Q5 Does it work for different skin types?
AWe use food-grade ingredients, which 100% dissolve in water and are safe for all skin types.
Q6 If there is a quality problem with the product, what should I do?
AWe have established a quality control team to conduct quality checks. We inspect materials, semi-finished products, and finished goods. We will conduct another check before shipping to avoid any issues. In the event of a problem, we will re-send you a new product.