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This product is a custom-made item and cannot be resold. Once sold, we will not accept any form of return or exchange requests for any reason other than quality issues. To avoid misunderstandings and to ensure the rights and interests of both parties, we hereby provide the following explanation of potential situations.

1. Regarding the content: If the buyer provides incorrect manuscript content or fails to carefully verify the content on the manuscript during confirmation, any losses caused by printing errors shall be borne by the buyer, and our company shall not assume any responsibility.

2. Customization Instructions: The logo and text for Spring Festival couplets are provided by the buyer. After our company formats the design and returns it for buyer confirmation, the printing and publication will commence once the buyer confirms the design is accurate.

3. Regarding color difference: Due to differences in monitor resolutions, printing machines, and the types of inks used, there will be a color difference between the actual product and the design effect. If you have high color requirements, it is recommended to send samples or pre-production proofs to confirm the colors.

4. Regarding Quantities: Due to the special nature of custom printed products (which can result in losses during production), the final quantity of finished goods shipped may have a +/-3% deviation from the ordered quantity. If there is an excessive amount of losses during the production process, we will refund the corresponding difference in the actual unit price.

5. Regarding taxes and fees: Our quotes are based on the factory price. If you need to open a tax invoice with a value-added tax, please inform us in advance before placing your order.

5. Signing Receipt: Occasionally, there may be cases of lost items during transportation. Please inspect the goods upon receipt (checking for any damage to the packaging and the correct quantity) before signing for them. If there are any shortages, please refuse to sign and write down the missing goods on the parcel receipt.

Please contact us in time, and we will deal with it properly. If there are any problems after signing, we will be unable to help. If someone else signs on your behalf, it will also be considered as receipt. We hope that our customers will understand.