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Color difference description:All products sold by our company are 100% photographed with real items. Differences in color and hues may occur due to variations in background, lighting, and the resolution of computer monitors, which are beyond our control and not considered quality issues. The products are based on the actual items. Most of them are handcrafted, so those who are concerned about color differences and minor flaws should carefully consider before deciding to order.

Regarding quality:Due to the mid-to-high-end products we sell, along with a wide variety of styles and large quantities, some minor issues may occur. If you require high-quality items comparable to gold or platinum jewelry, please wait a moment! The shopkeeper places great importance on product quality and hopes every customer can find satisfactory items at our store. Therefore, we are also willing to take full responsibility for any minor issues or misunderstandings. If you encounter any problems with the goods you receive, please contact us promptly. A 1% misunderstanding may result in a discount to our reputation, but we are committed to resolving any issue for you 100%.

Regarding shipping: After the buyer pays and places the order, all in-stock items will be processed within 24 hours. For payments made via Alipay, shipping will occur within 24 hours (for pre-order items, shipping is based on the pre-order date). If any item is out of stock, we will contact you by phone or WeChat. During shipping, a dedicated packing staff will verify the shipping list and the goods. After confirming everything is correct, they will sign the shipping list and pack the items before dispatch.

Regarding signature for delivery: Please ensure that you sign for the goods in person when they arrive. If it is signed by family members, friends, or a security guard, it will be considered as your signature. Please open and inspect the goods on the spot before signing. If any damage occurs during transportation, please verify with the delivery personnel immediately to claim compensation or refuse to sign for the goods.

Regarding feedback: Your sincere reviews are our unremitting motivation to move forward. If you are satisfied with the products and feel happy, please give us positive reviews. If there are any issues or you are not satisfied, please contact customer service promptly. Any problem can be resolved quickly, eliminating your doubts and dissatisfaction at once and bringing you a pleasant mood.