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Precautions before purchase:

◆ Regarding issues such as the size and color of the item, please confirm them before purchasing. Since everyone measures differently, a deviation of about 3 CM is normal for a toy.

◆Due to the differences in each batch of materials used, some color variations are normal! Color differences caused by monitors or camera shooting are not covered by replacement service! Buyers with strict color requirements should be reminded that the actual product should be used as the standard.

◆ After placing the order, contact the shopkeeper promptly. For standard items, shipping will occur within 24 hours after receipt! For bulk orders, shipping will be carried out according to the agreed time after payment. Default shipping methods: Yuantong Express and Baishi Huitong.

For custom products from customers, please consult the customer service first. We will charge a sample fee of 200-500 yuan per item. The sample fee will be refunded for bulk orders.

◆ When receiving the delivery receipt, you must first inspect the goods to ensure the outer packaging is intact. If there are any damages, you must open the package in person before the delivery person arrives. If there are any damages or wear and tear, please refuse to sign for the delivery in person and contact us (otherwise, the courier company will not be responsible for compensation!)

Note: The products in this store come without separate bags by default. If customers have specific requirements, they can contact customer service.

After purchasing, please indicate the color; if not specified, it will be shipped randomly!
Due to an incorrect customer address entry, we are not responsible for any issues arising from this!
All products in this store are tax-free and do not include shipping fees. The packaging is either a standard courier bag or a woven bag. If the customer needs an invoice, please contact customer service.

Due to Alibaba’s rule changes, the minimum order quantity is 3. Customers who need direct shipment please apply to become agents. After becoming an agent, they can place one order. Or they can place three orders directly, and contact customer service to change the price to one order.

Information on protecting plush toys and six guidelines, hoping this will help our "friends" around us spend more time with us.

1. Stay away from fire sources: Our plush toys are all flammable items, and also in areas with dense electrical circuits, to prevent the plush toys from burning due to a fire outbreak.

2. Keeping pets away from furry toys is a favorite for us, and the same goes for our pets. When your pet is alone at home, place your beloved furry toys out of their reach. Otherwise, when you return home, what awaits you might be tangled and covered in pet saliva!

3. Children who stay close to food and love plush toys and can’t stop holding them should be careful not to hold them while eating. This is because it can leave food residues on the plush toys, making them very difficult to clean. Moreover, the taste of food can attract small insects, turning the plush toys into their ideal living space. These insects not only eat the plush toys but also pose a significant threat to your health.

4. Stay away from moisture: Remember to store plush toys in dry and well-ventilated areas. Do not place them in humid environments, as this can cause mold. Once mold forms, it is very difficult to clean the plush toys, and the clothes worn on the plush toys may also turn discolored.

6. Areas near the seams of fuzzy toys are generally more fragile, so don’t let strong forces pull them!