wholesale emulational fruits and vegetables simulation green apple red apple red delicious apple cabinet decoration photography props simulation fruit

FAQ

Express Delivery and Receiving Instructions:

1. Our store defaults to using ZTO Express for shipping. For urgent parcels, we can also use SF Express, with the shipping cost collected upon delivery.

2. Orders placed before 5 PM will be shipped the same day, while orders placed after 5 PM will be shipped the next day. After 5 PM, there will be a logistics display. Please do not urge the order, as the courier will receive the goods in the afternoon and ship them all at once in the evening. Therefore, shipping in the morning is the same as shipping in the afternoon.

3. Please open the package before signing for it to check if the goods are intact.If there is any damage, please contact the shopkeeper or refuse to accept. And please have the courier sign to prove, otherwise we cannot claim compensation from the courier company and compensate for your losses. Conversely, the receipt of the goods indicates no doubts! The collection is considered to be the personal receipt.

4. If there are any other issues during the receipt process, please contact us in time. We will resolve the issues through consultation and ensure that we will give you a satisfactory reply within the shortest time possible, ensuring your satisfaction.

Shipping and Handling Charges:

?About Common Questions:

1. The difference between plastic fruit and foam fruit: plastic fruit is not afraid of pressure, falling, or being bitten by children, while foam fruit needs to be carefully watched to prevent children from putting it in their mouths.

2. Free shipping issue: There is a free shipping set in our store. If you purchase this set together with the free shipping set, you can enjoy free shipping as long as the total weight does not exceed the initial weight limit (Note: The free shipping set does not include regions such as Inner Mongolia, Ningxia, Qinghai, Gansu, Xinjiang, and Tibet). After you make the purchase, please contact the customer service to modify the shipping fee.

3. Grape odor issue: Due to the production process, the newly made grapes do not have enough space to dissipate the odor before being sealed in bags for packaging. Therefore, the odor has not fully dispersed. Please place the grapes in a well-ventilated area for two days to remove the odor. Similar situations may also occur with individual foam fruits, and they can be dispersed by ventilation.

Fading issue: The simulated fruits and vegetables are all products of coloring process. Some of the painted colors may fade when washed or soaked in water, so you can wipe the foam fruits with a towel if they have dust, but do not leave them in water for a long time. If it's a family early childhood education toy for children, you can take photos of our plastic fruits and vegetables. However, the simulation degree of the foam is better, and you can buy the corresponding material products according to the specific situation.