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Farm Scene E-commerce Box Packing Specifications

1. About the products: Our store has a very small profit margin, and we rely on high sales volumes. Therefore, we do not accept any form of bargaining. Any related discounts will be explained on our website. Due to our large supply quantities, it is quite normal for us to experience stockouts. If there are stockouts for the products you have purchased, we will not notify you within three models. If there is a large amount of stockouts, we will notify you as soon as possible. All products with stockouts will be refunded.

2. Regarding quality, there will be relevant departments to pack the goods before shipment, and there should be no quality problems. If there are indeed any defects in the product, please contact us within 48 hours after receipt to ensure that we will resolve the issue appropriately.

3. Size Issues: Each product is measured with detailed dimensions, and the measurement method varies from person to person. An error of about 1CM is considered normal. If you blame the seller for a recommended size error after the fact, we apologize but we do not accept this as a reason for a return.

4. Color Difference: Color difference is a problem that any online seller cannot avoid. The reasons for color difference are numerous, such as different cameras, different monitors, different lighting and environments. Color difference is everywhere, after all, machines are not as perceptive as human eyes. We will try our best to reduce the color difference between the actual product and the pictures. Color difference cannot be used as a reason for middle, negative feedback or returns and exchanges. If you are concerned about the color of the product, please carefully consider before making a purchase.

1. Before returning the product, please communicate with the customer service to explain the details so that your return can be tracked and handled promptly. 2. The problem product must be kept in its original and complete packaging (please bring your own packaging, do not directly paste or write on the original factory box). 3. For customer specifications on product color or style, we will try our best to meet them, but cannot guarantee. If the color or style does not match, we will not provide exchanges or returns. 4. For damaged goods during transportation, you must raise it within 24 hours after receipt and contact our after-sales customer service to register. After this period, it is assumed that the goods are intact. 5. The following conditions do not allow for exchanges or returns: damaged or incomplete packaging of the returned product, incomplete accessories or related materials, unauthorized repairs or modifications, use or storage not in accordance with normal methods.

6. After-sales service is a basic service of our company, and we are willing to provide good after-sales service for everyone. At the same time, good after-sales service also needs the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and please follow the company's above system to handle it to avoid affecting the quality of after-sales service.