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1. The profit margin of our products is very small, and we rely on sales volume. Therefore, we refuse all forms of bargaining. Related discounts will be explained on our website. Due to the large quantity of supplies, it is normal for us to experience stockouts. If the goods you purchase are out of stock, we will not notify you within three models. If there is a large amount of stockouts, we will notify you as soon as possible. All out-of-stock products will be refunded.
2. Before the quality of the shipment, there will be relevant departments to pack the boxes, and there should be no quality problems. If there are indeed defects in the product itself, please contact us within 48 hours after receipt to ensure that we will resolve the problem for you.
3. Size Issues: Each product is measured with detailed dimensions, and the measurement method varies from person to person. An error of about 1CM is normal. If you blame the seller for a wrongly recommended size after the fact, we apologize but we do not accept this as a reason for a return.
4. Color difference: Color difference is a problem that any online seller cannot avoid. The reasons for color difference are numerous, such as different cameras, different monitors, different lighting and environments. Color difference is everywhere. After all, machines are not as perceptive as human eyes. We will try our best to minimize the color difference between the actual product and the pictures. Color difference should not be used as a reason for negative feedback or returns and exchanges. If you are concerned about the color of the product, please carefully consider before making a purchase.
1. Before returning the product, please communicate with the customer service to explain the details so that your return can be tracked and handled promptly. 2. The problem product must be kept in its original and complete packaging (please bring your own packaging, do not directly paste or write on the original factory box). 3. For customer's specific color or style requests, we will try our best to meet, but cannot guarantee. If the color or style does not match, we will not provide exchanges or returns. 4. For damaged goods during transportation, you must raise it within 24 hours after receipt and contact our after-sales customer service to register. After this period, it will be deemed that the goods are intact. 5. The following conditions do not allow for exchanges or returns: damaged or incomplete packaging of the returned product, incomplete accessories or related materials, unauthorized repair or modification, use or storage not in accordance with the normal method.
6. After-sales service is a basic service of our company, and we are willing to provide good after-sales service for everyone. At the same time, good after-sales service also needs the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and please follow the company's above system to handle it to avoid affecting the quality of after-sales service.