factory direct sales new cartoon pencil elementary school children gift cartoon wooded creative windmill painted pencil

■ About the Product
1) All products are photographed with actual items; specifications, materials, and other details are explained in the detailed description. Before shipping, we carefully inspect the products and then seal the boxes. If you have any questions, please contact our customer service.
2) Physical product photography. Due to factors such as sunlight, weather, and display screen differences, there may be some color differences between the pictures and the actual products. Buyers who cannot accept any color differences should carefully consider their purchase;
3) Plastic products may have some minor imperfections, but they do not affect normal use. Caution is advised for those who are particularly sensitive to these issues!!!
About Shipping
1) Under normal circumstances, products ordered and paid for before noon on the same day will be shipped. However, due to various factors, we cannot guarantee that all orders will be shipped on the same day. We will make every effort to ship within two days.
2) Due to unavoidable factors leading to a delay in shipping, we will contact you through Alipay or phone to inform you of the delay. Please contact us as soon as you receive our shipping delay notification. If you do not wish to wait, you have the right to cancel the transaction and apply for a refund, and please accept our sincerest apologies;

About Transportation Damage
1) Plastic damage during transportation is unavoidable. When you receive damaged goods, please provide photos first. Our company offers free replacement. All our products are inspected and shipped in good condition. Damage during transportation is originally the responsibility of the logistics, but most domestic logistics companies do not provide compensation or responsibility for transportation damage. Therefore, at the moment, both parties have to bear the costs and risks, with the buyer bearing the freight costs and the seller bearing the costs for damaged goods recovery.
2) Transportation Damage Issue: Products damaged during transportation can be returned at a 90% discount and the shipping fee will be borne by the buyer.

■ Disclaimer
1) Under no circumstances will we assume any responsibility for any losses incurred by returning the product or requesting a refund without contacting our customer service.
2) If the return or exchange does not comply with the rules, and the item is sent with a pre-paid shipping label, we will refuse to sign for the package and will not assume any responsibility.
3) When returning the product, if there is no buyer's written information, it will be impossible to trace the buyer, and once we lose contact with you, we will not assume any responsibility.
4) If the product is not delivered due to the buyer's incorrect address or other reasons, we will assist you in locating it. If it is indeed lost, we will not assume any responsibility.
5) Please be careful when returning the product to ensure that all accessories are intact. If the product is damaged or accessories are lost during the return journey, we will not assume any responsibility.

■关于评价
1) After the buyer receives the goods, please confirm the receipt as soon as possible without any special circumstances.
2) After receiving the goods, if you have any dissatisfaction with the product or service, please do not rush to leave a review. Please contact us in time; when encountering logistics problems, please treat them calmly, and do not give us negative feedback for this reason!
We pledge to describe all products honestly and guarantee service to ensure that your shopping experience is enjoyable.

■ Transportation Method
1) Our default logistics shipping is standard logistics, and the goods are delivered to self-collection. If you need a specific logistics or express delivery, please inform our customer service. If there is no specific logistics specified, we will actively assist you in selecting the appropriate logistics.

About freight charges
1) All goods sold by our company do not include free shipping. The buyer is responsible for the shipping fee.