swimming pool bathroom water playing luoluo soft rubber animal squeeze and sound little pig baby bath set shark toy

Statement:

1. The responsibility for damage caused by transportation reasons will not be borne by our company. If the product is damaged during transportation, we will contact the manufacturer as soon as possible to send the parts for repair. Some parts require a certain fee. We will charge the same amount as the manufacturer, and the postage is self-paid.

2. Our company defaults to the Hundred Senses Express and Yunda Express.

3. The return shipping fee is borne by the buyer, and the round-trip shipping fee for exchange is also borne by the buyer.

4. Return/Exchange Policy: If the product suffers from a quality issue leading to the loss of its functionality, we will provide a return or exchange service. For any other reasons, such as poor sales or not meeting expectations, if they are not due to quality issues with the product, we will not offer a return or exchange. Please carefully read the product details before purchasing and communicate clearly with the customer service.

5. We are not making crafts or art pieces; we are just producing ordinary toys. If you are very picky about the products, please turn around and walk away.

6. Transportation is completed by a third-party logistics company, which is beyond our control. Transportation is affected by numerous uncontrollable factors such as weather, vehicle scheduling, and traffic conditions, leading to deviations from the estimated time we provided to you. Therefore, the estimated time is for reference only and is not part of the contract nor a reason for return.

7. Our company ships a large quantity of goods using default logistics. If you have special requirements, please notify our staff in advance.

8. Large items will be shipped via logistics. Kindly provide your own freight station. If no specific logistics is specified, our company will help you find and contact the logistics. Our customer service will provide you with a reference value based on our experience, which is not the actual charge. The actual freight charge will be based on the actual cost collected by the freight station after the goods arrive.

9. The product dimensions are measured in person, due to the irregular geometric shapes of the toys, there may be measurement errors, and there may be 0-1cm errors, please forgive us.

10. Upon placing an order and making payment, it is deemed that you have agreed to the above terms and conditions of Yaze Toy Trading Company.

Return and Exchange Policy:
1. The following conditions do not allow for a return and refund: the product packaging is incomplete or dirty, and the accessories or related materials are missing.
Material incompleteness; unauthorized repair or modification; improper use or storage; returned products with labels
Sign, deceitful. (Therefore, please understand by all buyers.)
2. Our company refuses to accept payment on delivery (POD) items, as POD items cost twice as much. (If it's our fault, we will refund the shipping costs.)
The freight charges will be borne by our company, but the buyer needs to advance the freight costs.
3. Special Statement: The delivery time of the goods from our company depends on the actual situation of the courier and logistics services used.
The problems caused by the courier and logistics. We are responsible for communicating with the courier to handle them, and we will not assume any responsibility for the resulting issues.
Refund and rejection reasons (if the goods are urgent, you can tell the customer service clearly, and the customer service will roughly estimate the time, so both sides can be clear about the time)
Everyone has a clear understanding in their hearts to avoid delays or inconveniences.
4. Before the return package is mailed, it is necessary to communicate with the customer service, and make detailed notes of the buyer's ID, contact information, and the reason for the return.

Due to the return quantity, unit price, and amount, and other information. If the return is made without prior communication with customer service, it will not be accepted.

I will process the request. (If the goods are lost due to non-notification, it will be difficult to refund).
5. For returns requests based on dissatisfaction with the received goods or the lack of expected quality, the buyer assumes the responsibility to return the goods within 7 days after receipt.
The freight can be refunded or exchanged if there are actual quality problems with the product. If a product with quality issues is returned, it must be received within 24 hours after the shipment.
Contact customer service for processing, and provide the corresponding evidence. After the review, if there is indeed a quality problem, we will give a return as soon as possible.
Refund. Suggest that customers who place large orders should first order some actual samples to confirm the order if they are not familiar with the product.
In this way, we can avoid unnecessary trouble for both sides.
6. For customers who require a return due to quality issues, we can offer an exchange or a refund, all at our expense.
7. Refund and Exchange Process:
1) Take a picture of the quality problem or shortage list and send it to the after-sales customer service. After the customer service verifies it, we will negotiate.
Refund or return matters.
8. Toys are not perfect, and a little flaw is normal. Wholesale is genuine.islow profit marginWe operate on the principle of low profit margin and high volume sales. We simply aim to move a large quantity of products. Once an item is sold, we offer a seven-dayThere will be no quality issues, no returns will be accepted, but exchange is possible. The buyer must bear the freight costs! For buyers with large orders, Confirm the order by purchasing a few samples first, then place the bulk order.

Thank you for your support.