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Single package size: 265*235*350mm; Gross weight: 2.4kg

Packing quantity: 6 pieces/case; Outer box size: 73.5*36.5*55CM; Weight: 20KG

The domestic plugs are shipped in color boxes with brand logos; exports are shipped in neutral cowhide cardboard boxes.

What kind of water source do we need for our machine?

Pure water, mineral water, and water filtered by a water purifier. After being paired with a filter cartridge, tap water can be used.

Will there be a taste to our water machine?

All parts of our machine that come into contact with water are made of food-grade materials, and we also have relevant quality inspection reports to ensure that the machine itself does not produce any taste, so you can use it without concern. According to our data feedback, the tap water in some areas has excess chlorine, which can cause a chlorine taste, especially after heating, the taste will be more obvious.

Why is the water not 100°C when it comes out?

The water temperature at the position of the machine heating tube can reach 100°C, and the heat loss from the heating tube to the outlet is about 4-5°C, with the actual measured water temperature exceeding 95°C. The temperature of the cup in the fall will be affected by factors such as room temperature, the height of the cup from the fall, the temperature of the cup wall, the material of the cup, and the diameter of the cup, resulting in different heat losses. Note: The water source used cannot be poured into warm water or hot water, it can only be used for lukewarm water.

Warnings and Suggestions:

To prevent the purifier from drying out, please add a cup of 150ml of lukewarm water before starting to add boiling water (ensure that there is lukewarm water in the pipe to avoid scalding the pipe directly).