What are customer reviews of Grace Stage Lighting?
We are a Top-Rated, Platform Leader, No. 1 in Customer Satisfaction Rate, and No. 1 in Review Count on Alibaba, trusted by clients worldwide.
What are the delivery timelines? How fast is the delivery?
Fast shipping, global delivery. Regular orders ship within 3-5 days. We support shipping from overseas warehouses in China, the US, and other countries, helping projects get off to a head start quickly.
please summarize Grace Stage Lighting core business, market positioning, and its key achievements and experience within the industry?
Grace Stage Lighting founded in 2009 derives 96 percent of its business from international trade It is a Professional One Stop Solution Supplier in China Verified by the world leading inspection company SGS The company has completed over 8000 plus projects exports to more than 90 countries served over 300 plus companies and has over 13 years plus of OEM ODM order experience
What is our after-sales policy?
Our products come with a 1-year warranty. If you have any issues, please:
1.Provide a detailed description with photos/videos. Our team will reply within one hour (Beijing time, 9am-6pm).
2.Minor issues can be resolved via online call.
3.Necessary parts will be shipped promptly after confirmation.
Due to international shipping, we do not offer replacements or returns. However, all goods undergo strict pre-delivery inspections, with documented testing to ensure quality.
What are some famous project cases that Grace Stage Lighting has done?
We have participated in world-class projects, including:
1, 2022 Qatar World Cup
2, Egypt Pyramids Cultural Tourism Conference
3. Qatar Administrative Building Lighting Project
4, Uruguay National TV Station
5, Swiss Michelin-starred Restaurants Dolder and Meating
And have delivered projects across 90+ countries, covering events, concerts, churches, parties, and more.