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1. Customer Service Online Hours: 09:00-23:00

If the customer service is not online, please leave a message with the information you need to consult. We will contact you once we see it. You can also place an order on your own. All products that can be photographed are in stock.

2.【Transaction Security】

Alibaba and Taobao belong to the same company, and the shopping process is similar. Both support Alipay online transactions, which are safe and reliable. Our store has joined the consumer protection service and the strength merchant, with several ten thousand yuan in deposit. If you encounter any financial risks during your shopping, the deposit will be deducted from our guarantee.

3. [About After-sales Service]

Our store offers a no-question-asked return and exchange service.

If there are any damages, the return shipping fee will be borne by us. If it is simply because you do not like or are dissatisfied with the return shipping fee, the buyer will bear it.
The product is damaged.

Due to the large number of products and the inability to inspect them individually, or due to pressure during transportation, you may receive some damaged products. If you encounter this situation, you can contact customer service in time and provide pictures of the damage. We will give you a refund for the damaged products.

I don't like the product.

We will provide you with high-quality products, but after all, everyone's appreciation and requirements are different. On the basis of integrity, we respect everyone's freedom to shop. We provide a return and exchange service for products that do not meet your satisfaction or liking. Therefore, if you are not satisfied or dislike the products after receiving them, you can promptly ask for a return or exchange with the customer service.

4. [To Our Valued Customers]

Thank you for choosing us among so many merchants. We will provide you with excellent products and services. Our store operates with integrity and has a long-term supply of high-quality jewelry. We sincerely hope to establish a long-term cooperative relationship with you. If you have any questions or other issues during the transaction, feel free to contact us at any time.