japanese plastic storage box desktop sundries storage basket cosmetics storage basket kitchen bathroom storage box underwear box 日式塑料收纳盒桌面杂物储物筐化妆品收纳篮厨房浴室置物盒内衣盒

Our store cooperates with express delivery companies mainly including ANEN, ZTO and China Post. For general orders, we will default to these three express delivery companies. If customers have special needs, please contact our customer service.

1: The shop (friends who have already enjoyed the special price, please ignore this promotion clause). For bulk orders, we will take the form of payment on delivery. We will find the logistics company in Huangyan to transport the goods to the nearest logistics station from the customer. Please note that the customer often incurs self-pickup fees during logistics.
2: Express Delivery: In normal circumstances, the goods will be shipped within 48 hours after the order is placed, and they will be delivered within 3-5 days (excluding legal public holidays).

3: Return and Exchange Process:
If there are any quality issues or mistakes in the product, you can contact the seller within 48 hours of receiving the goods to apply for a return/exchange service. Once the seller confirms that the conditions are met, the return/exchange process can be operated according to the procedure.
Step 1: Please contact the seller on Alipay first to confirm whether the return and exchange conditions are met (it is recommended that you take a photo of the received goods for your records).
Step 2: Return the goods and keep the delivery receipt. The postage must be paid by the buyer in advance (the seller refuses to accept the freight collect items).
In order to ensure the smooth processing of your return/exchange, please ensure that the order number and contact information are included with the parcel.

Return and Exchange Fee Policy:
If the problem is due to a quality issue or a mistake in the shipment, the postage will be borne by the seller, and the buyer must advance pay for the postage (the seller will not accept postage collect items). The seller will inspect the goods within 2 working days after receiving them and confirm and handle the return and exchange of goods and postage issues.

Special Return and Exchange Policy (Please Confirm with the Merchant Prior to Application):
The packaging has been opened and cannot be restored, which affects the secondary sale (except for quality issues).
Damage caused by deliberate human action or by forces beyond human control.