Frequently Asked Questions
Q1: What materials can a UV printer print on?
A: The printer is a multifunctional printer: Aily UV printer can print on bottles and any material, such as phone cases, leather, wood, plastic, acrylic, pens, golf balls, metals, ceramics, glass, textiles, and fabrics.
Q2: Can LED UV printers print embossing effects?
A: Yes, it can print embossed effects. For more information or sample images, please contact our representative sales personnel.
Q3: Must the part be coated with a primer?
A: Some materials require a pre-coating, such as metals, glass, etc.
Q4: How do we start using the printer?
A: We will send the user manual and the instructional videos together with the printer packaging. Before using the machine, please read the user manual and watch the instructional videos, and strictly follow the instructions to operate. We will also provide high-quality service by offering free online technical support.
Q5: What is the warranty like?
A: Our factory offers a one-year warranty: any component (except for the print head, ink pump, and ink cartridge) that fails due to normal use will be replaced free of charge within one year. After one year, we only charge for the cost.
Q6: How much does printing cost?
A: Usually, it costs about $1 per square meter. The printing cost is very low.
Q7: How to adjust the print height?
Answer: The Aili UV printer is equipped with infrared sensors, so the printer can automatically detect the height of the printed object.
Q8: Where can I buy spare parts and ink?
A: We also offer spare parts and ink for our products. You can purchase them directly from our factory or from other suppliers in your local market. Customization is possible, and we welcome you to contact us immediately!
