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1. Source of Goods

Manufacturers directly sell products, all of which are produced by themselves. Before shipping, all products undergo strict inspection to ensure quality, and only after quality assurance are they shipped.

"2. About Sizes

Please carefully check the product size chart and product descriptions, and consult the customer service before purchasing to confirm the required specifications. All product sizes are measured manually, and any slight discrepancies do not constitute a reason for returns or exchanges.

3、关于颜色

All the goods in our store are photographed with actual items, please rest assured to purchase. It is impossible to avoid color differences in online sales due to different color lighting and monitors. Looking at the pictures under different color lighting and monitors will cause different color difference problems. Therefore, buyers who cannot accept any color difference should carefully consider. Color difference problems will not be used as the basis for returns and exchanges.

"4. About Customer Service

After you take a product, please confirm the shipping fee with the customer service. If there is no mistake, you can take it. If you take it without confirming the shipping fee, and the shipping fee is less, we will not ship it. Please understand the buyer.

5. About After-sales Service

1. Goods damaged due to human factors (such as unauthorized repairs, misuse, collision, negligence, abuse, accidents, alterations, incorrect installation, etc.), incomplete packaging, and goods that have been processed more than once are not eligible for returns.
2. Since the factory may change the product packaging according to production conditions, the packaging and the images on the website or the goods you previously purchased may be different, which does not constitute a quality issue. We do not accept returns for this reason.
3. About returns and exchanges: Please contact our sales customer service to confirm before making a return or exchange. If you return without customer service's permission, we will refuse to accept the return. Our sales customer service will handle matters related to returns and exchanges, and only accept them if they meet the standards for returns and exchanges. After the warehouse receives the return request, it will search for the express delivery order. If the information is unclear, the return will be rejected. Please carefully check the quantity of returns and carefully fill out the return documents. Our company refuses to accept payment on delivery.
4. If the buyer is not satisfied with the quality of our products, they must communicate with our sales customer service within 7 days of receiving the goods to negotiate and handle returns and exchanges. If the situation is not reported after 7 days of receiving the goods, we will have the right to refuse to accept returns and exchanges as well as complaints! Thank you!
5. If the product is indeed a quality issue, it must be photographed and sent to customer service immediately upon receipt. After verification, contact customer service to negotiate how to handle it. We do not accept unilateral applications for refunds without prior agreement.

6. About Shipping

Purchasing time is based on the buyer's payment time. Normally, all goods will be dispatched within 24 hours. If there are special circumstances, we will contact the buyer in time, and customers can also consult the customer service when making a purchase.