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Delivery issue: The delivery speed varies due to the different cities. Especially during adverse weather conditions and public holidays, there will be delays. Additionally, the quality of the courier service providers varies by each branch, and there might be instances of poor customer service or damaged packages. Some sellers cannot anticipate these unforeseen factors. In summary, if you encounter any dissatisfaction, please contact us, and we will actively communicate with the courier company to resolve the issue.
4. Loss of Goods: Generally, the occurrence of lost goods is due to the destruction of the parcel. If you find that the parcel tape has been replaced, destroyed, torn, or there are signs of opening, do not sign for the parcel. If the parcel is signed without verification, it will be difficult for us to assume responsibility for any missing, short, or transportation-related issues. We hope everyone understands. If the security guard or a third party signs for you, please inform them to check the goods in the parcel in advance.
5. Quality Issues: Before shipping, we will try our best to disassemble the items and double-check them carefully. Dimensions and color issues are not caused by our neglect in shipping. If you need to exchange the item, the shipping fee will be borne by the buyer. If you discover any quality issues within 48 hours of receiving the item, please contact us in time with relevant picture evidence, and we will resolve the issue for you. The shipping fee will be borne by us. Note: Underwear and socks are not accepted for any exchanges or returns after use! Please inspect carefully before use! Due to different customer requirements, it is impossible to be perfect in the eyes of any customer. We hope that you will not be too serious about minor flaws that do not affect wearing.
6. Regarding feedback: We will make every effort to provide quality products at a reasonable price, uphold integrity, and create a fair and harmonious shopping environment. We aim to improve the shopping habits and environment of our nation. Online shopping has many benefits, and it requires our joint efforts to cherish and maintain. We should treat every transaction with integrity. We will strive for positive feedback and warmly welcome mutual respect from everyone.
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