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1. Important reminder:
Towels are not considered art pieces, and given their large production volume, some minor issues are actually normal. These minor flaws do not affect basic aesthetics or usability. All past buyers know this, so we especially remind new buyers—those who are overly picky or perfectionists should be cautious when purchasing!
2. Packaging issues:
All packaging for our products follows the company’s standard format. If you require elegant gift boxes, please contact customer service to place an order. Deformation or damage due to long-distance shipping is normal. If the buyer has concerns about the packaging after receiving the item, please contact our customer service.
3. Product color variation issue:
The images of the products in this store are taken from actual items. The processing of the images is based on the principle of resembling the real items without distortion. However, due to lighting conditions, shooting angles, display color deviation, and individual differences in color perception, there may be varying degrees of color difference between the actual items and the photos. Any returns or exchanges based on this issue will not be accepted. Please accept this clause when shopping. The color classification in the product details is based on inventory display to facilitate warehouse staff in arranging shipments. Please refer to both the photos and the actual items when making purchases.