Please read the agreement carefully before you make a purchase.

1. Does the car need to be assembled after arrival?

Answer: Yes, the vehicles we send are usually 85% semi-finished products, with the basic components already assembled. Due to the nature of the industry and transportation regulations, some prominent components need to be assembled upon arrival, such as pedals, seats, handlebars, and front wheels.

Mountain Bike Installation Video URL: http://www.tudou.com/programs/view/Ir6XHYCQlIw/

Bicycle installation and debugging video URL: http://www.tudou.com/programs/view/Lirp_ugDDGU/

2. Do you have an invoice, instructions, a certificate of quality, and a warranty card?

Answer: There are no invoices, certificates of quality, or warranty cards, so the product cannot be serviced jointly. There are warranty terms at the back; please take a careful look.

3. What express delivery method do you use? How many days after payment does the shipment take? How many days after shipment does the arrival take?

Answer: Our default delivery method is Ten Days Express. For areas where Ten Days Express does not reach, please contact our customer service. Bicycles are large items that require inventory to be individually packed and strictly boxed. Therefore, after payment, it usually takes up to 48 hours to ship the goods. Generally, goods will arrive within 3 to 5 days after shipping, and in some remote areas, it may take 5 to 8 days. Due to uncontrollable factors such as weather, there may be some delays. As we are also customers of the courier service, we cannot accurately predict the transportation time. We hope you can understand!

4. Will there be any wear during transportation?

Answer: Because our bicycles are large items, strict packaging measures have been taken before shipping. Due to the product characteristics of this industry, it is inevitable that there will be some scratches and wear during transportation, which may cause some minor scratches to the bicycle. We hope you can understand. If the buyer cannot accept this, please consider carefully before purchasing.

5. We strive to achieve 100% customer satisfaction. Please forgive any mistakes and understand that mutual tolerance is the key to a pleasant transaction.

6. We do not accept returns or exchanges due to color differences caused by different monitors.

Free warranty items and period
1. The frame will be replaced free of charge if it naturally cracks, comes loose, breaks, or separates within three years from the date of receipt.
2. Front fork, handlebar, and rim will be replaced free of charge if they naturally crack, come loose, or break within six months from the date of receipt.
Three sets of shafts, flywheel in front, rear, and center. If they are found to be broken or detached, they will be replaced free of charge within three months from the date of receipt.
Out of Warranty Scope:
1> has passed the warranty period
2. Brake cables, brake pads, grip shift cables, saddle leather, inner and outer tires, and other easily worn parts are not covered by the warranty.
3. Parts damage caused by improper use, maintenance, collision, fall, overloading, chemical exposure, or other abnormal riding:
4》Taxis for hire are not eligible for replacement.
5》If the damage to the replaceable parts is not replaced in time, the damage of the related parts will not be replaced for free.
Damage caused by unauthorized disassembly, modification, or replacement of parts.
Please check the warranty policy carefully before making a purchase. If you do not agree with it, please do not make a purchase. Once you make a purchase, it means you have agreed to this warranty policy.