viper x11por mouse lightweight paw3311 e-sports games three-mode wireless bluetooth mouse charging rgb bottom

Viper X11 Mouse Lightweight PAW3311 Esports Game Three-Mode Wireless Bluetooth Mouse Charging RGB Base

Viper X11 with RGB Wireless Charging Base Mouse

Base with LED light: RGB lighting effect

Connection method: 2.4G wireless + Bluetooth 5.0 + TYPE-C wired

Packing: 80 pieces/case

Crate Size: 560*357*495MM

Gross weight: 19.5KG

Net Weight: 19KG

Mouse size: 128x64x40MM

Box Size: 180X110X59MM

Mouse weight: 65G

Weight with box: 239.3G

Quality Problem

2. Please send us the products that need to be repaired, please fill in correctly (indicating the contact name, address, phone number and the problem with the product), and we will return the products to you according to the contact address you have filled in.

3. Return shipping costs will be shared equally, and we refuse to accept items with postage collected.

Exchange problem:

1. Different products have different warranty periods (usually 3 months to 1 year). If there are any quality issues during the warranty period, and it is not due to human damage, you can exchange for a new one (depending on the degree of damage to the product's appearance). The warranty period is determined by the validity period indicated on the warranty sticker affixed to the product (Note: During the warranty period, please ensure that the warranty sticker is clear, intact, and not damaged by human).

2. If the buyer is dissatisfied with the sale of the product and needs to return or exchange it (the premise of return or exchange must be that the goods are intact and undamaged, with no signs of damage or wear), they must contact our staff within 15 days of receiving the goods to resolve the issue, and the buyer will bear the shipping costs. If the product is without quality issues and beyond the prescribed time, it is not eligible for return or exchange.

3. Damage caused by human, damaged packaging, no returns or exchanges, special cases can be negotiated.

4. The buyer just received the product and found a problem (e.g., the product model is incorrect, the product is missing accessories, etc. …… Please contact us within 24 hours after signing

交易说明：

 1. For single items, you can directly purchase and pay through Alipay without notifying the shop owner. The shop owner will ship the goods in time according to the information you registered. If the shipping fee is insufficient, the shop owner will notify you online to make up the shipping fee before shipping.

   2. If you need to purchase multiple items, please contact the shop owner to modify the shipping fee. For multiple items shipped together (not exceeding the weight limit), only one actual shipping fee will be charged.

   3. The shop owner cannot be online 24 hours, we will reply as soon as we are online; if you need to contact us urgently, you can call or send a text message.

   4. If you choose standard mail, please be patient. It usually takes 7-14 days to arrive after shipping; if you haven't received the item within 30 days, you can consult for a solution.

 5. Our store generally uses Shentong Express, Anneng, and Xinfeng Logistics for shipping. If you need to reach other regions or choose other transportation methods, please contact us before ordering to discuss together.

   6. If you have any questions before making a purchase, please try to contact us by phone. We can respond quickly to your phone calls. Due to the large number of online customers and the complexity of technical consultation questions, we may not have enough time to answer online. If you find any problems after receiving the goods, please contact the seller in time. We will handle after-sales services as quickly as possible! You can leave a message online! By phone, and so on!
 

    7. Please carefully check all the goods before making a purchase, and if you have any questions, please ask before purchasing. Please do not use the reason that the goods are not as good as expected or are not suitable after receiving the goods to make it difficult for the shopkeeper.

    8. Buyers should provide accurate delivery addresses, recipients, and contact information. If any loss due to incorrect delivery information, causing the goods to be undelivered or delayed, all such losses shall be borne by the buyer.

    9. The buyer should open the packaging at the scene with the staff of the logistics (post office, road transport, courier, etc.) to inspect the goods, and confirm the quality and quantity of the goods are accurate before signing the receipt. Signing the receipt indicates that the goods have been delivered and accepted by the buyer. Signing on behalf of others or personally is also a confirmation. If there are problems with the quantity or quality of the goods, the buyer should request the logistics company to issue an effective proof on the spot, take photos of the scene, and contact our store in time. Our store will deal with it appropriately.

    10. Warranty and After-sales Service (Fifth-star Level)
      For products purchased from our store, if any quality issues arise within 7 days from the date of receipt, please contact the store owner immediately. We will offer a free exchange for a brand new product, including return shipping costs. If quality issues occur within 3 months, each party will bear their own shipping costs. After 3 months, the buyer is responsible for both ways of warranty shipping costs.