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Note: The JK skirt, underwear, and storage boxes of Butter Miss products require separate orders!

Customer service online time:9:00 to 18:00, no holidays

We guarantee the authenticity of our products and support and cooperate with verification and inquiry! 

All shop items include tax, if you need a receipt, please contact our customer service!

All warehouse shipments are packed in cardboard boxes before shipment, but it is difficult to avoid compression and damage during the courier transportation. If the courier packaging is compressed or damaged when you sign for the delivery, please take photos and refuse to accept. After contacting our customer service, we will arrange a re-delivery. Thank you for your cooperation! 

Wholesale- Post-sale service rules":

1. If there are any quality issues with the product, please notify us within 24 hours of receiving the order.7 daysContact customer service for processing (take product photos or videos and inform the customer service)Confirm and verify the authenticity. The postage will be borne by us. If the return is detected to have no quality issues after our inspection, the return shipping fee will need to be borne by yourself. (Ensure that the packaging is intact, and no claims will be accepted if it has been used).

2. If you discover a shortage or omission after signing for the goods, please contact us within 7 days to handle it. Take photos of all products and the shipping list and inform the customer service. We will verify with the warehouse and check the shipping videos. If it is confirmed that there is a shortage or omission, we will give you a satisfactory solution. If you contact us after the time limit, we will not handle it!

Attention: If upon receipt you find that the delivery package is damaged or compressed, please take photos and refuse to accept it. We will arrange for a re-delivery after contacting us. Otherwise, any shortage, lack of goods, or appearance-related issues affecting sales after receipt are your responsibility.

3. Due to the product being an adult product (a private item), if the white inner seal bag is opened, it will affect the resale, and we do not accept returns or exchanges without a reason.