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Dear God, Hello:

 About the shipping location explanation - Due to the fact that our factory has a warehouse in Hubei, all shipping arrangements for one-time orders and small quantity orders are defaulted to be shipped from the warehouse (the freight calculation is set based on warehouse shipping). Special orders with specific shipping requirements (communicate with the customer service) and bulk orders are arranged from the Shenzhen factory! Because the factory has a large order volume and the production staff is tight, if one-time orders and small quantity orders are shipped from Shenzhen, it is generally within 72 hours, and the freight is relatively higher than the warehouse shipping (this is due to the different freight standards between the two places). In order to enable customers to receive faster, save customer time and save customer freight costs, the warehouse will ship within 24 hours!

  About Warranty Information — In order to better serve our customers and authorized dealers, our company's warranty commitment is that as long as the company continues to produce this product, it is available for life-long free warranty (even for repairs outside the warranty period are free, but the cost of replacing expensive parts and accessories will be notified to you in advance, and after the notification, the customer will decide whether to proceed with the repair). However, the round-trip shipping costs for repairs are to be borne by the customer and the authorized dealer, and can be accumulated for return to the factory for repair!

 Sample Fees, Exchange Product Shipping Policy - In order for customers and agents to experience our products, we offer both free and paid samples (please consult our customer service for the fee structure of each sample). However, all shipping costs for the samples are the responsibility of the customer and the agent. The sample fees will be reimbursed at the next order, deducting the difference from the order price (excluding shipping costs, and does not apply to variable price orders). For exchange products, shipping costs for non-quality issues are both ways, and the customer is responsible for the return shipping costs. For quality issues, the customer is responsible for the return shipping costs, and the shipping costs for sending out are paid by our company!