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Ordering Instructions

1. LOGO Customization

  All our products can be custom-made with a free LOGO, you need to send us a clear LOGO image or file.

2. Shipping Time

 As we are a manufacturer, we usually operate in a mode of accepting orders before arranging production. Therefore, it is necessary for you to budget the shipping time you can accept before placing your order. For detailed scheduling, please feel free to contact us at any time.

4. Color Difference Issue

 All products in our store are photographed with actual items. Due to technical, monitor, lighting, and environmental reasons, there may be slight color differences. This is unavoidable and we apologize for any inconvenience.

5. Sign Receipt Instructions

 Please check the quantity, content, and integrity of the goods upon receipt of the package, and confirm the signature. If there are any problems, please refuse to sign and contact us in time so that we can better handle special situations;

6. Return and Exchange Processing

 Quality issues are covered for exchange or refund, with the return shipping costs borne by the seller. Contact confirmation within 24 hours of receiving the product, and return the product within 72 hours. For non-quality issues requiring a return or exchange (ensure the product is brand new, unused, and without LOGO printing, and does not affect resale), the return shipping costs must be borne by the buyer.

7. Shopkeeper's Heartfelt Words

 Please leave a positive review if you are satisfied with the goods after receiving them. If you are not satisfied, please do not make a negative or neutral review directly. Please contact us immediately, and we will actively solve the problem until you are satisfied.

 Thank you!