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1. Is the quality of your products guaranteed?
Answer: Quality is the foundation of a company’s survival. We are confident in the quality of our products, and we offer a refund if any quality issues occur.
2. I would like to know what the shipping cost is?
Answer: The shipping cost is the actual expense based on the delivery method selected by the customer. Generally, shipping is done via express delivery (the cost is calculated based on the actual weight and distance of the goods). If the customer has special shipping requirements, we will meet them carefully. Please rest assured that the company will not charge extra to the customer; if any additional fees are incurred, they will be refunded to you.
3. I would like to review some products. Do you have a price list? Could you send it to me?
Answer: All prices are listed above. You can check them or consult our customer service if needed.
4. Are the images on your website in stock?
Answer: Generally, yes, as we have a large number of wholesale customers. Occasionally, some products may be temporarily out of stock. If this happens, customer service will notify you promptly to exchange the product. If the customer refuses the exchange, the company will return the excess payment to you immediately.
5. Does your product match the images?
Answer: The images match the products. The images have been scaled down, so they aren’t very clear, but the products look more beautiful.
6. Is this your wholesale price on the website?
Answer: Yes, the prices on the website are wholesale prices. You can apply to become our member, and as a member, you can enjoy membership discounts based on the accumulated amount and number of orders.

8. I have placed an order. When can the shipment be delivered?
Answer: Orders placed and paid before 16:00 that day can be shipped normally (except those involving logistics shipping).
9. How should I fill in the shipping fee item when placing an order?
Answer: Generally, the shipping cost is calculated automatically based on the weight of your product and the delivery location. In special cases where no shipping cost is generated, you can simply enter a number (e.g., 5). After placing the order, the customer service team will adjust the order amount based on the actual weight of the items you ordered and the required shipping method. Once the amount is updated, you can make the payment.