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【Note】The picture is a real object shot. Due to lighting or angle differences, the picture is for reference only, and the actual product received should be the standard.

【Important Notice】Rattan is a natural product, and it is impossible for every piece to have the same color. Therefore, products may have variations in rattan color, size, and density, as well as minor imperfections such as rattan heads, spines, small black spots, and broken rattan. These are not considered quality issues. Handcrafted items cannot be avoided, and if you are sensitive to these, please consider carefully before purchasing!

1. About receipt: If you need someone to sign for you, please remind the party concerned to inspect the goods in the presence of the courier company staff. Open the box to check the integrity of the goods. Check if the quantity of goods is correct. If you do not sign and inspect the goods on the spot, and find damage or shortage that needs to be compensated, please refuse to accept and immediately contact us by phone to inform the situation. We will give you a satisfactory answer. If the problem of insufficient or missing goods, loss, damage, etc. appears the next day after signing or collecting (not in the first time to contact the seller), we will not be responsible for return and compensation. Signing means that the baby is intact and complete, and the store will not be responsible. In addition, if there are quality problems with the goods outside the limited time (seven days), there will be no return or exchange. Thank you for your understanding.

2. About returns and exchanges: For non-quality issues (e.g., size not suitable, personal dislikes, dissatisfaction with quality, minor color differences, etc.), the buyer is responsible for all round-trip shipping costs for returns or exchanges -- for an exchange, the buyer needs to pay for the shipping, and for a refund, the shipping cost will not be refunded. If the return is due to non-personal reasons, such as rejection or return, the shipping costs are also borne by the buyer. (Please pack the returned goods well to avoid damage.) The seller refuses to receive items with payment on delivery. Thank you for your cooperation. If the damage is caused by human error, we refuse to accept returns.