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【Buyer's Notes】

 1.About consultingIn order to solve your problems faster and improve your shopping experience,

 2.Contact Information

    Contact Information One:

 Contact information two: Master number customer service 1 (xgglasses): 8:30-11:30 (online) Customer service 1 (xgglasses) is available online from 8:30 to 11:30. There will be a few minutes break for lunch.nbsp13:00-17:30 (Online) 17:30-20:30 (Online)

 Customer Service 2 (After-sales): 8:30-11:30 (Online), 13:00-17:30 (Online)

 Customer Service 3 (Pre-sale): 12:00-17:30 (Online), 18:00-20:30 (Online)

 Customer Service 4 (USA Worker): (Available only when not online, for sending pictures)Holiday rest days, insufficient manpower, and may not respond in time. I will reply to you one by one gradually, please understand (other holidays except the Spring Festival are online and reply).

 Contact information three: search "1688"Jie TeClickJie Jie OpticalEnter the store.
Our store is operated on 1688.14Year, there is only one super factory“Taizhou Jiaojiang Jiet Eyeglasses Factory“，品牌名:Maddison（Two New and Old Logo Designs）Please make sure to place your order from our shop. Any orders placed through other means will be subject to personal refunds and are not related to our company.

 Contact Information FourCollect our store linkOrAdd to CartDirectly enter the store to contact us.

 3.About the priceAll items in our store are priced as shown.All prices are ex-tax.Please leave a message on Alibaba if you need to open a bill.

 4.About invoicing：

 One, Due to the fact that all goods in our shop are priced excluding tax, the issuance of a value-added tax invoice or a regular tax invoice requires an additional charge of the transaction amount.13%Tax point, if you need to open an invoice, please contact the customer service to change the price before making the payment. If an order has been generated and you still need to open an invoice, please contact our customer service to make a tax payment. After our company receives the tax, we will open an invoice.

 II. After confirming the receipt, the invoice will be mailed in bulk. The default shipping address will be the same as the billing address. If the address changes, please contact customer service in advance. For any issues caused by the mailing address, we will not be responsible.

 III. Invoice changes and re-issuance require the original invoice to be received for processing, otherwise, no processing will be conducted.

 IV. General invoice issuance takes 10 days, if urgent, please contact in advance.

 5.About Customization：Our store supports custom-made selection, sample-based custom, picture processing, printing of logos, and no returns or exchanges for custom-made products.Custom logo requires separate version and manual fees, and custom new style glasses require mold fee. If the order reaches a certain quantity, the fee will be returned in full (for details, please consult the customer service). 

 6.About Packaging：All the priced glasses in our store are sold without tax, individually packaged in OPP bags without any case or other accessories.

 7.About shipping：

  One, Under normal circumstances5.00Previously, we could ship the order on the same day if we had stock, as we have our own factory and some popular styles and colors are out of stock.3-5The missing items can be replenished, please wait patiently. If the stock is out of stock for more than5We will contact you in time to provide a solution (color change, refund), please check your Alipay account in time. If the order is in a peak period, the delivery may be delayed. If there is an emergency, please contact customer service.

 II. Our store ships by default using ZTO Express, Yunda Express, and YouSou Express. For multiple pairs of glasses, we will generally include a shipping list. If you are having glasses shipped on behalf of others, please note that we will not include a shipping list to facilitate our shipping process. This will help avoid any unnecessary misunderstandings.

 8.About Express DeliveryThe default shipping method for our store is [ZTO Express, Yunda Express, Yousu Express]. If you need to upgrade to [SF Express], please contact our customer service to make up the difference.

 9.About Returns and Exchanges：The buyer upon receiving the goods, in the7Please carefully inspect the goods within the day. If there are any quality problems such as frame breakage, peeling, or large-area scratches on the lenses, you can contact customer service for a return or exchange. Please note that if the logistics receipt is exceeded, the return or exchange policy may be affected.7The Goddess of Heaven store does not accept returns or exchanges, and all custom-made items are non-refundable and non-exchangeable.

    Return and Exchange Policy:

    Official bears the freight chargesIf you receive the wrong style, color, or have quality issues with your glasses, we will cover the initial shipping costs and the return shipping costs.Capping at 10 yuanIf there are any quality issues such as extensive scratches or water waves, please contact customer service immediately to verify and handle them. Once it is recognized as such, Damaged and returned privatelyThis company"No action will be taken..

   Buyer pays shipping costsAfter purchase, if you do not like it, if it does not fit, or if you do not like the material, color difference, or style subjectively, these do not fall under quality issues. Refunds and exchanges for shipping costs are at your own expense.

   Return and Exchange PolicyThe order supports exchange within 7 days. Special sale items and goods that have been worn for a long time and may affect second-hand sales are not accepted for return or exchange. Please keep the original packaging intact and return it in its original sealed condition. No acceptance of any form of freight collect!!!Please attach a note for an exchangePlease note the recipient's name, mobile phone number, and Alipay ID, etc., to avoid the warehouse from being unable to find the corresponding order, becoming an unidentified item that cannot be processed in time.

    Return and Exchange InformationOrder number, account login name, contact information, return and exchange reasons, defective product name (model), color, quantity of the required exchange product model, color, quantity.

 10.Resource Sharing：New products are updated weekly/irregularly, and free English-Chinese picture translation is provided (please contact the customer service for picture requests).