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1. Manufacturer's stock of genuine products

The Fu Che Ma Hat Decorating Factory produces the Fu Che Ma brand hats, which are directly supplied by the manufacturer. The company specializes in the production and export of Lafa grass hats, cowboy hats, casual hats, knight hats, and wool felt hats, etc. The quality of the goods is guaranteed.

"2. About Sizes

To facilitate the selection of our dear customers, we have provided a size conversion chart and measurement methods. However, due to differences in head circumferences and individual sensations, the sizes we offer are only suggestions. Please select the specific sizes based on your actual physical condition. If a size is not suitable and a refund is required, the buyer is responsible for the return shipping fees.The size is measured manually, and there may be a 2cm error due to factors such as different measuring tools and methods. Please choose correctly according to the target audience you are selling to.

3、关于颜色

All the product photos in our store are taken by professional photographers, and we strive to maintain consistency with the actual items. However, due to factors such as photography techniques, ambient lighting, and color differences between monitors, there may be slight color differences between the photos and the actual items. Please refer to the actual color of the items for the final decision.

"4. About Customer Service

Please contact us using the Alibaba Messenger, and make sure to consult the same customer service representative for more professional service! Due to the large volume of inquiries, the Alibaba Messenger is often overloaded, and if you haven't received a response for a long time, you can choose to self-service shopping based on the description. Please directly write the required color/size/delivery information in the remarks. If you have any special needs, please leave a message, and we will process them one by one.

5. About After-sales Service

Once the car, horse, and hat are sent out, except for quality issues, they are not refundable or exchangeable.

6. About Shipping

Regarding the shipment, our company defaults to using ZTO Express (for the convenience of customers to successfully receive their items, please note the required shipping company in the comment section after placing the order and making the payment). For remote areas including Xinjiang, Inner Mongolia, Tibet, Qinghai, Ningxia, and those that require EMS or SF Express, there will be an additional freight difference. If you have any special requirements, please inform the customer service or leave a message in the comment section.