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 1. Regarding customer service

Dear customers, please contact us via Wangwang or call the customer service hotline. Make sure to use the same Wangwang number for inquiries, so we can provide more professional support. If there is no response after a long time during your inquiry, you can choose self-service shopping based on the description provided. Please fill in the required color, size, and shipping information directly in the notes section. If you have special requirements, feel free to leave a message; we will handle it promptly as soon as possible.

2. Regarding size issues

Every product sold undergoes thorough inspection before leaving the factory. Since all items are handcrafted, slight glue overflow or minor size variations may occur, but these do not constitute quality issues.

3. Regarding color difference issues

All product photos are taken with real items and strive to match them exactly. However, due to shooting techniques, lighting conditions, or display color differences, there may be slight color variations between the images and the actual products. Please refer to the color of the real items for final confirmation.

4. Regarding Shipping

      Our factory defaults to Yunda Logistics for shipping.Shipping time: Products will be shipped within 48 hours after purchase.

5. Regarding after-sales service

If any quality issues are found, please provide detailed close-up images within 24 hours of receiving the item, which will serve as the basis for return or exchange. If the amount of the item with quality problems is small, consideringReason for shipping fee: only refund, no exchange; or a replacement will be provided for defective items in the next transaction.

Note: Accessories, brooches, etc. are handmade, and may have minor imperfections, thread ends, printing errors, slight asymmetry, or some irregularities.It has minor flaws, but it won’t affect its overall appearance. This is not considered a quality issue; the buyer can simply handle it themselves. No returns or exchanges are provided. Thank you for understanding.

We will try our best to ensure the goodsQuality.

Yiwu Tanuo Trading Co., Ltd. — is a factory that integrates jewelry research and development, production, and independent online salesThe main products and business areas of this factory include: design and research of jewelry items, gift jewelry, handcrafted decorative flowers, etc. It is equipped with advanced production equipment. The products are innovative, uniquely styled, of high quality, and possess noble elegance; relying on customer demands and our persistent pursuit of ideals, this factory strives to realize customers' dreams in the field of handcrafted goods design, production, and sales. Through mutual benefit and relentless effort, we bring comfort and beauty.For customers. The company adheres to the principle that there is no best, only better quality; we deliver on time and offer reasonable prices, thereby establishing a good reputation and cooperation with clients.The company undertakes various in-process processing services for domestic and international clients.

We warmly welcome new and existing customers from China, as well as those from home and abroad, to engage in business discussions!!