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Dear customers, please contact us via Wangwang or call the customer service hotline. Make sure to use the same Wangwang number for inquiries, so we can provide more professional support. If there is no response after a long time during your inquiry, you can choose self-service shopping based on the description provided. Please fill in the required color, size, and shipping information directly in the notes section. If you have special requirements, feel free to leave a message; we will handle it promptly as soon as possible.

2. Regarding size issues

Every product sold undergoes thorough inspection before leaving the factory. Since all items are handcrafted, slight glue overflow or minor size variations may occur, but these do not constitute quality issues.

3. Regarding color difference issues

All product photos are taken with real items and strive to match them exactly. However, due to shooting techniques, lighting conditions, or display color differences, there may be slight color variations between the images and the actual products. Please refer to the color of the real items for final confirmation.

4. Regarding Shipping

Our factory defaults to sending packages via Yunda Logistics. Shipping time: packages will be shipped within 48 hours after purchase.

5. Regarding after-sales service

If any quality issues are found, please provide detailed close-up images within 24 hours of receiving the item, which will serve as the basis for return or exchange. If the amount of the defective item is small and due to shipping costs, only a refund will be provided without a replacement; or the defective product can be resent during the next transaction.

Note: Accessories such as flowers and brooches are handmade, and may have minor imperfections like thread ends, printing errors, slight asymmetry, or other small flaws. However, these do not affect their overall beauty. Such issues are not considered quality problems; the buyer can simply address them. No returns or exchanges are provided. Thank you for understanding.

We will do our best to ensure the quality of the goods.

Yiwu TanTuo Trading Co., Ltd. is a factory that integrates jewelry research and development, production, and online self-sales. The main products and business items of this factory include: jewelry design and research and development, gift jewelry, handcrafted decorative items, etc. It is equipped with advanced production equipment. The products are innovative, uniquely styled, of high quality, and exquisitely elegant. Driven by customer demands and our persistent pursuit, we strive to realize customers' dreams in the field of handcrafted goods design, production, and sales. Through mutual benefit and relentless effort, we bring comfort and beauty to customers. Adhering to the principle that there is no best, only better quality, the company ensures timely delivery, reasonable prices, and has established a good reputation and cooperative relationship with clients. The company also undertakes various custom processing services for domestic and international clients.

We warmly welcome new and existing customers from China, as well as those from home and abroad, to engage in business!!