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 Dear customers, please contact us using the Alipay service or call our customer service hotline. Please make sure to use the same Alipay account for consultation to receive more professional service. If you have not received a response for a long time during the consultation, you can choose to self-service shopping according to the description. Please directly write the required color/size/delivery information in the remarks. If you have any special needs, please leave a message, and we will help you deal with it in time.

 2. About the size issue

  Each product sold is carefully inspected before leaving the factory. Since they are all handmade, there may be some excess glue and slight dimensions variations, which do not constitute quality issues.

3. About the color difference issue

 All product photos are taken from actual products, and we strive to maintain consistency with the actual items. However, due to factors such as photography techniques, environmental lighting, and display screen color differences, there may be slight color differences between the images and the actual items. Please refer to the actual color of the item for the final decision.

 4. About Shipping

      My factory defaults to sending with Yunda.Shipping time: Products will be shipped within 48 hours after purchase.

 5. About After-sales Service

 If you discover any quality issues, please provide close-up detail pictures within 24 hours of receiving the goods, which will serve as the basis for a return or exchange. If the amount of the defective goods is not significant, considering the situation, we may offer a partial refund or exchange service.Due to shipping costs, we do not offer refunds or exchanges; we will either send a replacement for the defective product in the next transaction or provide a credit note for the value of the product.

 Please note: Jewelry flowers, brooches, etc. are all handmade, and there may be small imperfections, loose threads, glue prints, slight asymmetry, or some other minor issues.It has a small flaw, but it won't affect its overall beauty. This situation does not fall under quality issues, and the buyer can simply handle it themselves. We do not provide exchanges or refunds, thank you for your understanding.

 We will try our best to ensure the quality of the goods.Quality.

 Yiwu City Tantuo Trading Co., Ltd. – is a factory that integrates jewelry research and development, production, and online independent sales. The main products and business projects of our factory include: jewelry flower design and research and development, gift jewelry, handmade craft flowers, etc. We have advanced production equipment. Our products are novel, unique in style, of superb quality, and of noble and elegant quality. Our factory adheres to the concept of pursuing customer requirements and our pursuit of ideas. Our pursuit is to continuously realize customers' dreams in the design, production, and sales of handmade products, and to rely on mutual benefit and unremitting efforts to achieve comfort and beauty.Delivering to customers. The company adheres to the quality principle of 'there is no best, only better', delivers on time, offers reasonable prices, and has established a good reputation and cooperative relationship with customers.The company undertakes various inbound and outbound processing business for customers at home and abroad.

                                                                                               We warmly welcome new and old customers from China and around the world to come and negotiate!!